Analyst, Associate App Content

About the Role

Key Responsibilities

• Monitor and analyze app usage metrics including adoption rates, feature engagement, and user feedback.
• Conduct correlation analysis to understand the impact of app features on business results, associate productivity, satisfaction, and retention.
• Develop dashboards and automated reports to provide actionable insights to stakeholders across the organization.
• Provide monthly readouts to key stakeholders and divisions, communicating findings clearly and effectively.
• Partner with the Content Manager to evaluate the effectiveness of in-app content.
• Collaborate with product and engineering teams to assess feature performance and recommend improvements.
• Participate in sprint planning and testing cycles to validate new releases and ensure data integrity.
• Partner with HR, Learning & Development, Marketing, and Retail Operations to align app analytics with business goals.
• Support initiatives such as milestone recognition, career development, and associate engagement campaigns.
• Stay up to date with mobile analytics trends, tools, and best practices, seeking opportunities for skill improvement.

Requirements

• Experience with mobile app analytics platforms.
• Familiarity with HRIS, LMS, or workforce management systems.
• Understanding of associate engagement strategies and KPIs.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and Excel.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills and ability to translate data into strategic recommendations.
• Strong organizational and project management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Bachelor's degree in Business Analytics, Information Systems, or a related field.
• 3+ years of experience in data analysis, preferably in retail or employee experience platforms.
• Background in retail operations or frontline workforce engagement.

Nice to Have

• Familiarity with analytics tools and content performance metrics for digital platforms.
• Creative mindset with a passion for enhancing the associate experience.

Benefits & Perks

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more).
• Time off including vacation, holidays, and sick pay.
• Training, career growth, and development opportunities.
• An inclusive work environment with talented colleagues reflecting the communities served.