Analytics & Insights Manager

American Express

New York, NY

Full Time

Mid Level

90k-165k

7 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The company values your voice and ideas, emphasizes impactful work, and aims to define the future of American Express. The Internal Audit Group (IAG) has reinvented its audit process with initiatives like Audit NextGen and Data-Driven Continuous Auditing, supporting a world-class internal audit function that provides data-driven assurance, timely risk insights, and prepares colleagues to be enterprise leaders.

Key Responsibilities

Develop a strong knowledge of the company's operations, processes, and risk areas to ensure data analysis aligns with Internal Audit objectives.
Write and optimize SQL queries to source, clean, and validate data from multiple systems to support audit testing and analysis.
Apply analytical techniques to identify trends, anomalies, and potential risk indicators in business data.
Design and maintain interactive dashboards and reports to clearly present insights and findings to internal stakeholders.
Leverage Python and other statistical/analytical tools to perform advanced analytics, including predictive modeling, automation, and anomaly detection.
Work closely with audit teams and business partners to translate business questions into data-driven solutions and communicate findings in a clear, actionable manner.
Identify opportunities to enhance audit processes through innovative use of data analytics and automation.

Requirements

3+ years of professional experience in data analytics, business intelligence, or a related field, or an equivalent combination of education and experience.
Proven hands-on experience writing, optimizing, and validating SQL queries for data extraction, transformation, and analysis.
Practical experience using Python or R to perform advanced analytics, including statistical modeling, automation, and predictive techniques.
Proficiency in building and maintaining dashboards using Tableau, Power BI, or other enterprise-grade data visualization tools.
Strong written and verbal communication skills, with the ability to convey complex data insights to both technical and non-technical audiences.
Demonstrated ability to manage multiple projects simultaneously, prioritize effectively, and deliver high-quality results under tight deadlines.

Nice to Have

Working knowledge of statistical and data mining techniques, relational databases, and programming languages within a Big Data environment.
Bachelors or Master's degree in Analytics, Statistics, Operations Research, Computer Science, Engineering, or a related quantitative field.
Experience applying analytics in support of audit, risk management, or financial services.
Familiarity with the Agile development life cycle and ability to work effectively within iterative, collaborative project frameworks.

Benefits & Perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Working at American Express

Our culture is built on a foundation of innovation, shared values, and leadership behaviors. We support colleagues' holistic well-being, foster a collaborative and people-focused environment, and emphasize continuous learning, development, and career growth. We value diversity, inclusion, and flexibility, exemplified through programs like Amex Flex, which offers various work arrangements to suit individual and business needs.

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