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Business Data Analyst II

DHL

Summerville, SC
Full Time
Entry Level
1 day ago

Job Description

About the Role

Business Data Analyst II at DHL Supply Chain involves applying knowledge and analytics to develop and communicate timely, accurate, and actionable insights to the business through modeling, visualization, and optimization. The role includes reporting, analyzing, and predicting operational processes, performance, and Key Performance Indicators, as well as communicating with site leadership, operations, and finance on efficiency, customer requirements, and business insights.

Key Responsibilities

  • Applies hindsight, insight, and foresight techniques to communicate complex findings and recommendations to influence others to take action
  • Uses knowledge of business and data structure to discover and/or anticipate problems where data can be used to solve the problem
  • Uses spreadsheets, databases, and relevant software to provide ongoing analysis of operational activities
  • Applies data visualization for discovery and timely insights to decrease Cycle Time to Action (CTA)
  • Assists site operations in identifying areas for improving service levels, reducing operational costs, and providing other operational enhancements
  • Supports account start-up analysis and/or report implementation as needed
  • Develops standardized and ad hoc site and/or customer reporting
  • Streamlines and/or automates internal and external reporting
  • May investigate and recommend new technologies and information systems
  • May conduct feasibility analyses on various processes and equipment to increase efficiency of operations
  • Partners with Finance to develop financial models to analyze productivity and payroll; calculates cost benefits and business impact and proposes solutions
  • Develops predictive models to help drive decision making
  • Designs, develops, and implements data gathering and reporting methods and procedures for Operations
  • Responsible for tracking, planning, analysis, and forecasting of storage capacities, inventory levels, equipment and/or labor requirements
  • Coordinates with Operations Systems group to ensure technical issues and problems are being identified, addressed, and resolved in a timely manner
  • May coordinate with ILD group on issues related to modeling customer solutions, including providing data and relevant insight for customer pursuits
  • Responsible for assisting finance and senior leadership in modeling yearly labor budget based on operational and profile changes

Requirements

  • Undergraduate degree in business, logistics, mathematics, statistics, related field, or equivalent experience
  • 0-2 years of analytics experience

Benefits & Perks

  • Competitive wages
  • Excellent affordable insurance benefits (including health, dental, vision and life)
  • 401K plan
  • Paid vacation and holidays

Working at DHL

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

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Job Details

Posted AtJun 20, 2025
SalaryCompetitive salary
Job TypeFull Time
ExperienceEntry Level

About DHL

Website

dhl.com

Company Size

10000+ employees

Location

Summerville, SC

Industry

Couriers and Express Delivery Services

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