IT Developer

About the Role

Key Responsibilities

• Design, develop, and implement applications, features, and enhancements in support of Notifications, Virtual Assist, Messaging, Social, and other customer interaction channels with an emphasis on optimized, supportable, and well-documented code.
• Participate in design meetings and consult with business clients to prioritize key business/technical initiatives and refine, test, and debug programs to meet business needs.
• Utilize knowledge of the customer's business to recommend solutions and ensure business and technology objectives are met and maintained.
• Contribute to technical initiatives and projects requiring integration of cross-functional systems; provide technical guidance in evaluating applications and systems.
• Analyze user and process requirements and ensure those requirements can be achieved through high-quality deliverables.
• Create system documentation/playbook(s) and serve as technical reviewer and contributor in requirements, design, and code review.
• Collaborate with developers across multiple projects to build consensus on creation of reusable application components.
• Administer product upgrades and patches.
• Develop and support database scripts in support of detailed data capture for application support.
• Analyze trade-offs between usability and performance needs.
• Proactively collaborate with team to maintain pace and meet deadlines.
• Aid and cover for other team members where required, including troubleshooting and maintenance of production systems, programs, and applications.
• Develop test case design, perform test case execution, and work with business and vendors to resolve identified issues.
• Produce high-quality code for the full technological stack, from database to UI and everything in-between.

Requirements

• Bachelor's degree in Computer Science or related field, and 5 years of experience in IT, or a Master's degree in Computer Science or related field, and 2 years of experience in IT.
• Experience developing business, application, data, and infrastructure solutions to optimize performance, maintain, and troubleshoot application components in the cloud including AWS Lambda, Amazon RDS, Amazon EC2, and Amazon S3.
• Experience using and contributing to the Continuous Integration and Continuous Delivery process, including AWS CodePipeline.
• Experience developing test cases, performing test case execution, and working with product teams to resolve issues using tools like JUnit, TestNG, Postman, and AWS CodeBuild.
• Proficiency in producing code for the full technological stack using languages such as Java, JavaScript, Python, and HTML.

Nice to Have

• Experience with cloud infrastructure and services beyond AWS, if applicable.
• Additional certifications or advanced knowledge in AWS or related cloud platforms.
• Experience with other programming languages or development tools.

Qualifications

• Bachelor's degree in Computer Science or related field, and 5 years of experience in IT.
• Or Master's degree in Computer Science or related field, and 2 years of experience in IT.

Benefits & Perks

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability, and life insurance.
• Family care assistance through fertility support, surrogacy, adoption assistance, lactation support, and subsidized back-up care.
• Holistic Wellbeing programs supporting physical, emotional, social, and financial health, including employee assistance programs and mental health resources.
• Domestic and international space-available flight privileges for employees and eligible family members.
• Career development programs and community engagement initiatives.
• Recognition rewards and access to discounts and voluntary benefits through Deltaperks.