Lead Software Engineer - ServiceNow

Wells Fargo & Company - Institutional Retirement & Trust business

Charlotte, NC

Full Time

Senior

about 2 months ago

Job Description

About the Role

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. EFT also offers unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. The Human Resources Technology team supports employee-focused applications and processes, including payroll, benefits, learning, and recruiting, aiming to elevate and enhance the employee experience through smart solutions and tooling. The Lead Software Engineer will lead the conceptualization, design, development, implementation, and maintenance of features for the existing portfolio of applications within this domain.

Key Responsibilities

Develop on the ServiceNow platform utilizing configuration and scripting on ServiceNow's HR Service Delivery application
Collaborate with other lead engineers and architects on defining coding standards, processes, tooling and frameworks required for the delivery of features in the sprint or product backlog
Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools
Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices
Ensure product backlog has appropriate technical stories and participate in their prioritization
Responsible for application solution quality from design and implementation to deploy and run
Responsible for communication and collaboration with key stakeholders in the delivery of features
Maintain depth of technical understanding of third party/cloud solutions
Evaluate technical impacts from and coordinate implementation of new product releases
Participate in sizing and estimation activities within the agile team
Communicate daily with the Scrum Master or Technical Product Owner and the Agile team on progress made, planned progress for the coming day, and report any impediments/blockers
Participate in code reviews and sprint retrospectives to promote continuous improvement
Ensure the quality of existing and new features through manual and automated testing and continuous Integration techniques
Collaborate with business analysts to understand business requirements and help define deliverable requirements from a technical perspective
Collaborate with User Experience (UX) designers to ensure designs can be efficiently translated into working solutions
Educate and provide guidance to less-experienced staff

Requirements

5+ years of Software Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education
5+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows, and integrations
2+ years of JavaScript development experience
2+ years of RESTful or SOAP web services experience
2+ years of Agile experience

Nice to Have

2+ years of educating/mentoring less-experienced staff
2+ years of HR systems experience (e.g., Workday, PeopleSoft, Oracle, SAP)
ServiceNow HR Service Delivery application experience
ServiceNow certifications CSA & CAD
Custom application development within ServiceNow
Advanced oral, written, and presentation communication skills
Advanced problem solving and technical troubleshooting capabilities
Strong analytical skills and ability to solve complex technical problems

Qualifications

Educational background or certifications are not explicitly specified beyond experience requirements

Benefits & Perks

This position offers a hybrid work schedule
Relocation assistance is not available for this position

Working at Wells Fargo & Company - Institutional Retirement & Trust business

Wells Fargo is an equal opportunity employer committed to building strong customer relationships within a risk-mitigating and compliance-driven culture. Employees are expected to adhere to risk programs, policies, and procedures, with an emphasis on proactive monitoring, governance, and sound risk decisions. The company values diversity and inclusion, providing accommodations for applicants with disabilities and maintaining a drug-free workplace.

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