Lead Software Engineer - ServiceNow

About the Role

Key Responsibilities

• Develop on the ServiceNow platform utilizing configuration and scripting on ServiceNow's HR Service Delivery application
• Collaborate with other lead engineers and architects on defining coding standards, processes, tooling and frameworks required for the delivery of features in the sprint or product backlog
• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools
• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices
• Ensure product backlog has appropriate technical stories and participate in their prioritization
• Responsible for application solution quality from design and implementation to deploy and run
• Responsible for communication and collaboration with key stakeholders in the delivery of features
• Maintain depth of technical understanding of third party/cloud solutions
• Evaluate technical impacts from and coordinate implementation of new product releases
• Participate in sizing and estimation activities within the agile team
• Communicate daily with the Scrum Master or Technical Product Owner and the Agile team on progress made, planned progress for the coming day, and report any impediments/blockers
• Participate in code reviews and sprint retrospectives to promote continuous improvement
• Ensure the quality of existing and new features through manual and automated testing and continuous Integration techniques
• Collaborate with business analysts to understand business requirements and help define deliverable requirements from a technical perspective
• Collaborate with User Experience (UX) designers to ensure designs can be efficiently translated into working solutions
• Educate and provide guidance to less-experienced staff

Requirements

• 5+ years of Software Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education
• 5+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows, and integrations
• 2+ years of JavaScript development experience
• 2+ years of RESTful or SOAP web services experience
• 2+ years of Agile experience

Nice to Have

• 2+ years of educating/mentoring less-experienced staff
• 2+ years of HR systems experience (e.g., Workday, PeopleSoft, Oracle, SAP)
• ServiceNow HR Service Delivery application experience
• ServiceNow certifications CSA & CAD
• Custom application development within ServiceNow
• Advanced oral, written, and presentation communication skills
• Advanced problem solving and technical troubleshooting capabilities
• Strong analytical skills and ability to solve complex technical problems

Qualifications

• Educational background or certifications are not explicitly specified beyond experience requirements

Benefits & Perks

• This position offers a hybrid work schedule
• Relocation assistance is not available for this position