Manager, Online Decision Analytics

About the Role

Key Responsibilities

• Collaborate with stakeholders, business partners, colleagues, developers and business analysts to deliver high quality analytics solutions; ensure all business requirements are met and the team has everything needed to perform their analysis.
• Provide requested insights to executive leadership as well as peer teams; present predictive and prescriptive insights to requestors to guide decision-making.
• Serve as data strategy consultants for the executive leadership team and provide answers to strategic questions; develop KPI frameworks for internal organizations to measure performance.
• Provide leadership, mentorship and coaching to team members; evaluate performance, execution, and contribution. Attract, retain and develop top talent to build an effective and high performing team.
• Support team in development of business knowledge and technical skills with clear plans and regular assessment of progress.
• Ensure appropriate processes and job-specific requirements are properly documented.
• Develop onboarding and training plans for both technical and soft skills to ensure high capabilities within the team.
• Manage resources effectively to align with strategic initiatives and business needs.
• Foster collaboration with team members to develop a supportive and engaged team.
• Support team in the design and development of algorithms and models to use against large datasets to create business insights.
• Drive team's results and celebrate accomplishments.
• Manage business requests, roadmaps, and coordination across other teams to provide insights; advise stakeholders on effort involved and establish new requests.

Requirements

• Experience managing and growing team members in a professional setting.
• Demonstrated proficiency in guiding junior team members through data analysis and visualization fundamentals.
• Expertise utilizing data analysis to identify key insights that help solve business problems.
• Must be 18 years of age or older and legally permitted to work in the United States.
• Minimum of 5 years of work experience.
• Proficiency in data analysis tools such as Python, R, SQL, Jupyter Notebook, VertexAI and AutoML.
• Experience producing deep, statistical analysis in service of predictive insights.
• Strong background in product or growth analytics at a tech company.
• Hands-on experience with A/B testing platforms and experimentation frameworks.
• Deep understanding of product lifecycle metrics and behavioral analytics.

Nice to Have

• Master's degree in a quantitative field (Analytics, Finance, Information Systems, etc.) or relevant work experience.
• Previous people or project team management experience.
• Adept at partnering with requesting organizations to build KPI frameworks.
• Proficient with data visualization software (preferably Tableau).
• Experience managing business requests and roadmaps for insights for online merchandising, marketing, and ELT organizations.
• Strong background in product or growth analytics at a tech company.
• Hands-on experience with A/B testing platforms and experimentation frameworks.
• Deep understanding of product lifecycle metrics and behavioral analytics.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Preferred: Master's degree in a quantitative field or relevant work experience.
• Minimum of 5 years of work experience.
• Preferred: 6 years of work experience.
• Preferred: 1+ year of previous leadership experience.