Quality Analyst

About the Role

Key Responsibilities

• Lead the RS Knoxville Internal Quality Audit program and develop necessary checklists, procedures, QA records, etc., as needed.
• Perform Root Cause Analysis for production, RMA, DOAs and field failures, recommend and drive improvement actions.
• Work with Supply Chain regarding contract manufacturing and provide feedback on quality improvements.
• Lead the material Non-Conformance Reporting system and identify the most appropriate material disposition and actions, internally and externally, to ensure the highest quality is maintained.
• Facilitate Corrective and Preventive actions by assisting personnel with responses to CARs, identification of training needs, adequacy of procedures, improvement of processes and integration of additional departments into quality system when required.
• Responsible for production and control of quality related documents i.e. manuals, procedures, certificates, etc.
• Develop and conduct ISO Quality System and Database Training and maintain employee Quality training records.
• Develop, modify, and communicate procedures and changes to ensure compliance with ISO/IEC 80079-34 Standard requirements. (ATEX / IECEx)
• Review and implement Ex related QMS Requirements.
• Approve Engineering/Manufacturing Change Orders (ECO/MCO), review QC Test Procedures for requirements, and apply changes to master list documents as required.
• Support quality needs for SYSTS America's Distribution Center.

Requirements

• Bachelor of Science in Engineering or Technical field required. Electrical or Mechanical Engineering preferred.
• Minimum of five years' experience in a Quality Assurance environment within the areas of electronics manufacturing, software and/or instrumentation.
• Certified auditor or ability to obtain certification.
• Knowledge and experience in ISO 9001:2015 and/or other Management System auditing, implementation and maintenance.
• Proficiency in MS Office applications.
• Legal authorization to work in the United States. Sponsorship will not be provided for this position.

Nice to Have

• Excellent communication skills with the ability to communicate at all levels of the organization.
• Strong working knowledge of statistical tools and quantitative methods, including process capability studies, statistical process control, design of experiments, and critical to quality characteristics.
• Ability to understand engineering documentation and drawings.
• Ability to maintain positive working relationships with all work associates.
• Ability to maintain good customer relations.

Benefits & Perks

• Flexible, competitive benefits plans including medical insurance, dental and vision coverage.
• Employee Assistance Program.
• 401(k) plan.
• Tuition reimbursement.
• Employee resource groups.
• Recognition programs.
• Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.