Quality Assurance Coordinator - $27.00 Per Hour

About the Role

Key Responsibilities

• Conduct regular audits and reviews of program files to ensure compliance with WIOA regulations and organizational policies.
• Develop and maintain a quality assurance framework that includes standard operating procedures, checklists, and performance metrics.
• Collaborate with program staff to identify areas for improvement and develop corrective action plans to address any deficiencies.
• Provide support to staff on quality assurance processes and best practices.
• Analyze program data to identify trends, report on performance, and make recommendations for program enhancements.
• Facilitate continuous improvement initiatives and participate in the development of innovative solutions to improve program outcomes.
• Ensure Funder, partner and Equus policies and procedures are monitored and updated to include regulatory changes.

Requirements

• Bachelor's degree in Business Administration, Public Administration, or a related field or a combination of education and experience.
• Experience in quality assurance, program evaluation, or a similar role, preferably within a WIOA-funded program.
• Experience in conducting quality assurance auditing activities preferred.
• Strong understanding of WIOA and performance accountability measures.
• Excellent analytical, organizational, and problem-solving skills.
• Proficient in Microsoft Office Suite and data management systems.
• Exceptional communication skills, both written and verbal, with the ability to present findings and interact effectively with all levels of staff and external stakeholders.
• Detail-oriented with a commitment to achieving excellence in program delivery.

Qualifications

• Bachelor's degree in Business Administration, Public Administration, or a related field or a combination of education and experience.