Senior Business Analyst - Dashboard Lead - Remote

About the Role

Key Responsibilities

• Establish and implement appropriate deliverable structure to complete implementation of program reports and dashboards
• Planning, writing, and maintaining detailed technical, operational, and process documentation
• Create design documents including technical requirements, functions, scenarios, use cases, features, and system interactions (dashboards, model solution designs, workflows, etc.)
• Gather and analyze technical and business information from various sources to be included in the documentation
• Modify existing documentation to support business and deliverable needs
• Assist in the JAD process, driving alignment on requirements and functionality
• Solicit, review, analyze, and create business requirements
• Develop Business Requirements, maintain requirement documentation, and translate requirements into technical specifications
• Deliver results with efficiency, quality, and customer value; measure and report results to clients and stakeholders
• Engage client and Optum stakeholders to manage risks and resolve issues promptly
• Ensure in-scope deliverables are completed on time and per contract requirements
• Ensure operational services are delivered with quality and within KPI and SLA requirements
• Prioritize multiple demands and ideas based on available resources and client commitments
• Support decisions and act quickly and effectively to sustain progress
• Mentor and coach project team members on effective writing skills and consistency
• Establish and maintain positive relationships with the client's project team and various Optum and UnitedHealthcare delivery teams
• Navigate and influence multiple cross-functional teams in a complex work environment
• Foster and support business development opportunities while engaged with the client

Requirements

• 3+ years of experience in soliciting, reviewing, analyzing, and writing function and non-functional business requirements
• 3+ years of experience performing requirements gathering and validation
• 3+ years of experience in the Healthcare industry, operations or implementations, focused on data warehouse, data analysis, or decision support systems
• 2+ years of experience managing project controls including issues, risks, requirements, scope, schedules
• Proven experience with Power BI and/or Tableau dashboards and SQL
• Proven experience with Microsoft Word, PowerPoint, Visio, and Excel
• Experience maintaining visibility on day-to-day activities with project teams and engaging with key executive stakeholders
• Experience engaging in government RFP responses and SOW activities
• Demonstrated ability to partner with stakeholders to ensure strategy, plan, and alignment
• Knowledge of technology industry trends and tools
• Understanding of applicable regulations such as HIPAA and SOX, and UHG policies/standards
• Ability to analyze data within Power BI and/or Tableau dashboards, data lineage, and backend database integrations
• Excellent proofreading, grammar, and writing skills
• Understanding of Federal/CMS/State regulations, requirements, and processes
• Willingness and ability to meet with state clients and conduct requirements sessions in EST
• Ability to travel to Hartford, CT during implementation as required

Nice to Have

• Experience serving as a consultant to government clients
• Ability to balance strategic thinking with urgency to drive work forward
• Ability to manage self and others' work tasks and priorities
• Strong communication, negotiation, and conflict management skills

Qualifications

• Educational background not explicitly specified, but extensive experience in relevant fields is required

Benefits & Perks

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution
• Salary range from $89,900 to $160,600 annually
• Remote work flexibility
• Opportunities for career development