Senior Manager Software Engineering

About the Role

Key Responsibilities

• Lead the design, development, and delivery of innovative store technologies across multiple workstreams, integrating in-house, third-party, and legacy systems.
• Drive execution across cross-functional teams, aligning sprint goals with long-term product roadmaps.
• Architect scalable, reliable POS solutions with a focus on uptime, associate usability, and seamless integration across internal and external platforms.
• Collaborate with engineering teams, product owners, and enterprise partners to ensure technical feasibility and alignment with architectural strategy.
• Prioritize workloads, remove blockers, and communicate status, risks, and decisions effectively to leadership and stakeholders.
• Manage onshore and offshore teams, owning performance across multiple development PODs.
• Recruit, coach, and evaluate team members, setting clear goals and driving accountability.

Requirements

• Proven experience leading complex, distributed technology initiatives, particularly within store systems or retail technology.
• Deep understanding of POS infrastructure, including hardware integrations (PinPads, Scanners, Safes, Cash Drawers, Money Orders).
• Experience with PinPad certifications and hardware compliance processes.
• Proficiency in architecting scalable Windows/Web applications and APIs with a focus on operational reliability in enterprise environments.
• 10+ years of experience in application development, including roles as Senior Engineer, Technical Lead, and Architect.
• Deep development proficiency in Java, Node.js, C/C++, React, and React Native; experience with ElectronJS is a plus.
• Extensive background in cloud-native architectures, with 5+ years of hands-on AWS experience (Lambda, Kinesis, Kafka, Step Functions, EC2, ECS).
• Strong command of modern database systems: MongoDB, DocumentDB, DynamoDB, Aurora PostgreSQL, Redis.
• 5+ years of front-end and mobile development expertise using React, React Native, with a focus on performance and scalability.
• 8+ years leading engineering teams, with experience managing project delivery, team performance, and vendor relationships.
• Experience managing hybrid resource models, including in-house, offshore, and contractor teams.
• Skilled in establishing operational support models, including incident response, change control, and production monitoring.
• Deep understanding of DevOps practices, including CI/CD pipelines (Docker), microservices, cloud-native design, and asynchronous processing.
• Agile/Scrum practitioner with strong collaboration and planning capabilities.
• Excellent written and verbal communication skills, with the ability to lead through influence and inspire technical teams.
• Working knowledge of public cloud platforms including AWS, Azure, and GCP.
• 3+ years of experience in data governance, security controls, PCI compliance, data lineage, and monitoring in enterprise environments.
• Broad and current knowledge of software engineering principles, advanced architecture patterns, and industry-leading frameworks and technologies.

Nice to Have

• Experience with retail and cost accounting systems.
• Experience in retail technology and POS-related systems.

Qualifications

• No specific formal educational qualifications are explicitly listed in the description.

Benefits & Perks

• Information about benefits can be found at the provided link; specific perks are not detailed in the description.