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Senior Manager-Software Engineering - Marketing Technology

American Express

Phoenix, AZ
Full Time
Senior
120k-210k
about 1 month ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Lead and work with a team of highly talented engineers to build and deliver product and technology roadmap.
  • Work closely with product owners to understand product and customer needs and enable the product vision for Segmentation, Targeting and Eligibility teams.
  • Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases.
  • Coach and develop talent, promoting a culture of inclusion, collaboration, and continuous team improvement through mentoring, feedback, and metrics.
  • Whiteboard and socialize changes and system designs in collaboration with architects, tech leads and team members.
  • Manage co-located and remote engineering teams.
  • Manage Tech OKRs and strive to continuously improve the metrics month over month.
  • Recruit and hire best-in-class and diverse talent from the industry.
  • Influence up/down/across and evangelize modern data engineering principles.
  • Engage in 1-on-1 conversations with team members to provide mentorship and career development planning.
  • Define best practices and drive reengineering opportunities.
  • Participate in peer code reviews and technical discussions.
  • Drive innovation within a fast-paced agile environment.

Requirements

  • BS or MS in Computer Science, Engineering, or related field, or equivalent experience.
  • 12+ years of hands-on experience with Big Data, Java (Hadoop, Hive, Spark, Scala, Python, Java, Spring Boot, GCP Cloud).
  • Experience being a people leader, coaching, mentoring, and guiding for highly talented technical teams.
  • Proven experience hiring, retaining, and leading high-caliber engineering talent.
  • Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic environment.
  • Experience with data pipelines, Airflow, Kafka, Git, Jenkins, and CI/CD pipelines.
  • Strong problem-solving skills and a proactive approach to continuous improvement.
  • Excellent communication skills and a collaborative mindset.
  • Familiarity with Agile & Scrum methodologies.
  • GCP Professional Data Engineer certification is a plus.

Nice to Have

  • Experience with GCP Cloud and Spark applications.
  • Experience with data pipelines and related tools.

Qualifications

  • BS or MS in Computer Science, Engineering, or related field
  • 12+ years of experience in relevant technical areas

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

Our culture is built on innovation, shared values, and leadership behaviors. We foster an open, supportive, inclusive environment where voices are valued, and work makes an impact. We emphasize continuous learning, professional development, and a collaborative mindset, supporting colleagues' holistic well-being and growth.

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Job Details

Posted AtAug 6, 2025
Salary120k-210k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About American Express

Website

americanexpress.com

Location

Phoenix, AZ

Industry

Financial Transactions Processing, Reserve, and Clearinghouse Activities

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