Senior Product Analyst

About the Role

Key Responsibilities

• Partner closely with the Fan Data Services (FDS), FanApp Product Teams, and Operating Companies to deliver critical insights that shape direction and track progress against E-Commerce Goals, and making the app 'sticky'.
• Analyze, summarize, and optimize the direction of the FanApp E-Commerce & Ecosystem product and business, using internal and external data sources to derive strategic insights that guide and track performance.
• Own data analyses and strategic insights that feed weekly, monthly, and quarterly business reviews, and communicate findings effectively to any audience throughout the organization.
• Perform A/B testing for various marketing and product initiatives to inform strategic and tactical decision making for the E-Commerce & Ecosystem Product teams.
• Build insightful dashboards to cultivate a data-driven culture across the organization.
• Support development and deployment of FanApp roadmap and new initiatives aimed at high-value customers to achieve growth and retention goals domestically and globally over the next 1-3 years.
• Work within a matrixed, cross-functional team on multiple complex projects focused on increasing engagement among customers and prospects.

Requirements

• 3-5+ years experience in a Data & Analytics, Consulting, or Internal Strategy role with a focus on product, mobile app e-commerce, or loyalty.
• Strong knowledge of loyalty and membership strategies and tactics, with an ROI-driven decision-making approach.
• Experience with SQL, schema definition, and data visualization tools such as Tableau, Google Analytics, or Power BI.
• Deep understanding of and passion for the customer journey, with a proven track record of working effectively with data.
• Excellent quantitative and analytical skills, including the ability to process and interpret large data sets.
• Superior project management skills with a structured approach to managing multiple complex, cross-functional projects.
• Strong reasoning and analytical skills, with a history of translating insights into actionable strategies.

Nice to Have

• Customer first mindset, laser-focused on Fanatics' customers and their experience.
• Entrepreneurial attitude with a 'roll up your sleeves' approach; comfortable with ambiguity.
• Intellectually curious, with a desire to learn, understand, and grow.
• Humble, kind, and strong collaborator who embodies the company's values and mission.
• Exceptional communication skills with the ability to distill complexity into clear, compelling messaging and storytelling.

Qualifications

• Educational background is not explicitly specified, but relevant experience is required.

Benefits & Perks

• Salary range in NYC: $125,000 to $156,250, based on experience, qualifications, and training.
• Compensation package may include short-term and long-term incentives.