Software Engineer Senior- Salesforce

PNC

Cincinnati, OH

Full Time

Senior

55k-152k

about 1 month ago

Job Description

About the Role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Senior Salesforce Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, Texas, or Birmingham, AL. The position supports our Retail Customer Care Center agents and Branch Bankers with Salesforce technology to enhance customer service, involving development, integration, and collaboration with various teams.

Key Responsibilities

Develop and maintain Apex classes, triggers, batch jobs, and Visualforce pages.
Build Lightning Web Components (LWC), Flows and Aura components as needed.
Collaborate with admins, analysts, and other developers to deliver end-to-end solutions.
Design and implement REST/SOAP integrations with external systems.
Write unit tests and perform thorough testing to ensure robust, high-quality code.
Participate in code reviews, agile ceremonies, and documentation efforts.
Stay current with Salesforce best practices, releases, and new features.
Provide detailed technical design and development of software solutions using existing and emerging technology platforms.
Propose and design software solutions to address complex business needs.
Write, test, and deploy software; prepare technical and procedural documentation.
Maintain and debug software.

Requirements

Experience with Apex and the Salesforce platform.
Experience with Sales and Service Cloud.
Strong understanding of Salesforce architecture, data model, Trigger Execution Order and governor limits.
Experience using Point and Click design instead of code as an option.
Proficient in writing clean, efficient, and reusable code.
Experience with Salesforce integrations (REST, SOAP APIs).
Solid understanding of Flow, Lightning Experience and Lightning Web Components.
Familiarity with version control systems (e.g., Git).
Strong problem-solving skills and attention to detail.
Salesforce Platform Developer I or II certification(s).
Experience with CI/CD tools and DevOps practices in Salesforce.
Experience with managed packages or AppExchange apps.
Knowledge of modern JavaScript frameworks and UI development.

Nice to Have

Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Application Delivery Process
Application Design
Architecture
Application Development Tools
Application Testing
Packaged Application Integration
System Development Life Cycle
Technical Troubleshooting
Technical Writing/Documentation

Qualifications

Bachelor's degree.
Typically 3+ years of relevant/industry experience.
Additional certifications are often desired but not required.

Benefits & Perks

Comprehensive range of benefits including medical/prescription drug coverage with HSA, dental and vision options.
Employee and spouse/child life insurance.
Short and long-term disability protection.
401(k) with PNC match, pension and stock purchase plans.
Dependent care reimbursement, back-up child/elder care, adoption, surrogacy, and doula reimbursement.
Educational assistance, including fully paid programs.
Wellness program with financial incentives.
Paid time off including maternity/parental leave, holidays, occasional absence days, and vacation days.

Working at PNC

PNC fosters an inclusive and accessible workplace, emphasizing respect, diversity, and employee contribution. The company values customer focus and managing risk, encouraging employees to align their decisions with these principles and support PNC's Enterprise Risk Management Framework.

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