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Technical Project Manager

American Express

New York, NY
Full Time
Senior
110k-190k
26 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. The role involves managing and delivering data science and Generative AI solutions, influencing stakeholders, and ensuring project success within an agile environment, supporting the company's strategic goals in technology and analytics.

Key Responsibilities

  • Lead project management for Generative AI and Data Science solutions, ensuring alignment with business goals
  • Facilitate technical program discussions on architecture, system design, data management, and compliance
  • Identify, escalate and mitigate risks, ensuring timely resolution of issues
  • Facilitate collaboration and communication across Data Science COE, Architecture, Data providers, and Risk & Compliance teams for seamless solution integration
  • Balance project management and product ownership responsibilities, defining scope, objectives, and deliverables
  • Refine and prioritize product feature requirements and actively manage backlog for Data Science & Generative AI solutions
  • Lead PI planning and Agile ceremonies, ensuring feasibility and capacity
  • Implement agile processes to track and manage dependencies
  • Foster continuous improvement through retrospectives, standups, workshops, and transparent communication
  • Serve as the point of contact for internal inquiries and key partnerships
  • Influence stakeholders and secure buy-in for initiatives and features
  • Develop and deliver presentations on project status, updates, roadmaps, and strategic plans
  • Draft comprehensive communications for business reviews and executive updates
  • Ensure documentation best practices
  • Drive continuous improvement in project management and product development
  • Establish metrics to define success and guide feature prioritization
  • Support reporting processes for OKRs and performance metrics
  • Monitor and ensure compliance with SDLC standards, enterprise policies, and risk recommendations

Requirements

  • 6+ years of experience in technical program and product management, preferably in data science and AI, with a track record of successful project delivery
  • Strong understanding of Generative AI technologies and Data Science concepts
  • Technical knowledge of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns
  • Ability to facilitate technical discussions and drive solutions
  • Resilient mindset to excel in a fast-paced, ambiguous environment
  • Excellent project management skills, with ability to manage multiple projects and coordinate cross-functional teams
  • Proven track record in managing large, complex products with multiple partners
  • High attention to organization and detail in a deadline-driven environment
  • Experience in project management software tools such as JIRA, Confluence, or similar platforms
  • Strong product ownership skills, focused on delivering high-quality solutions
  • Experience in Agile planning and workflows, including knowledge of Agile/SAFe/Lean methodologies
  • Exceptional communication and presentation skills, with ability to influence stakeholders at all levels
  • Strong relationship-building skills and ability to drive consensus
  • Deep understanding of the full lifecycle of product development, including TDD and MLOps concepts
  • Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering)
  • Experience with UI design and coding in Python is a plus

Nice to Have

  • Experience with UI design and coding in Python

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers (depending on location)
  • Free and confidential counseling support through Healthy Minds program
  • Career development and training opportunities

Working at American Express

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally. American Express is an equal opportunity employer committed to diversity and inclusion, fostering a culture of innovation, collaboration, and continuous improvement.

Apply Now

Job Details

Posted AtJul 4, 2025
Job CategoryData Science
Salary110k-190k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

New York, NY

Industry

Other Nondepository Credit Intermediation

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