2026 Analyst, Optimization & Reporting

About the Role

Key Responsibilities

• Monitoring and identifying digital content in real time to support crises communications efforts.
• Interpreting social and media data and determining trends within large amounts of social data, facts, and figures.
• Preparing daily social listening and comprehensive analytics reports in support of clients' brand and business priorities.
• Analyzing the competitive landscape and responses to key topics.
• Presenting findings and translating data into insightful stories for C-suite executives.
• Understanding and staying up to date with client brand priorities, including announcements, events, public relations issues, and industry news.
• Proofing materials to ensure high quality and consistent output.
• Developing approaches to improve social listening efforts and automating processes.
• Effectively working as part of a team of social media experts.
• Contributing to organizational goals by being flexible and working in a team environment.

Requirements

• Strong demonstrable experience in digital and social media analytics or desire to learn.
• Ability to actively derive insights from digital and social data.
• Passion for analysis and problem-solving.
• Commitment to going above and beyond for clients.
• Strong written, verbal, and online communication skills, with an understanding of how to follow and incorporate consistent tone and simplify complex ideas.
• Experience developing presentation templates and understanding of large corporate environments.
• Excellent MS Excel and PowerPoint skills.
• Highly organized with strong attention to detail.

Nice to Have

• Bachelor's degree from a four-year college or university.
• Prior internship or co-op experience.
• Leadership experience through extracurricular activities, volunteer work, or team-based activities.
• Strong presentation skills.
• A professional and proactive demeanor, especially when interacting with clients or executives.
• Prior experience working directly with clients, supporting client events and/or brand activations.
• Understanding of social media listening platforms (Sprinklr, Brandwatch, Meltwater, Sprout Social, etc.), including advanced Boolean knowledge.
• Experience with data visualization and dashboard design.

Qualifications

• Bachelor's degree from a four-year college or university (preferred).

Benefits & Perks

• Medical/Dental benefits including 1K Health Reimbursement Account Matching
• 401K
• Generous PTO policy
• Substantial Parental Leave Policy
• Hybrid Work Environment