Analyst Advanced Analytics

Liberty Mutual

Boston, MA

Full Time

Mid Level

15 days ago

Job Description

About the Role

The Efficient Growth team within USRM Data Science (USDS) is focused on understanding the economics of lead sources, distribution channels and products to drive optimal business decisions. In this role, you will be on a small but critical team responsible for developing lifetime value models and datasets for marketing analysis and growth decisions. This role will partner closely across USRM to develop and understand inputs, assumptions, and trends to predict the total value of bringing on a new customer. It requires strong technical and analytical capabilities, collaboration across various groups within USRM, and some background in key insurance metrics and their drivers. The position offers a unique opportunity to influence growth decisions at the intersection of Risk Analytics, USDS, Distribution & Marketing, supporting key organizational priorities. This is a remote position with reporting requirements for candidates within 50 miles of the Hub.

Key Responsibilities

Conduct analyses and provide recommendations to optimize the effectiveness of U.S. Retail Markets marketing spend.
Execute monthly State Targeted Marketing (STM) and new business customer analyses, translating findings into actionable insights and recommendations.
Participate in weekly and bi-weekly meetings to share key trends across Product, Distribution, and Marketing teams to support cross-department alignment.
Support lifetime value models which predict the total value of a customer, partnering across USRM using the latest org science and trends.
Manage both the identification and translation of emerging trends into actionable data to stakeholders across Marketing and Distribution.
Improve efficiency of lifetime value processes, create new diagnostics including monitoring, and isolate drivers of changing customer value.
Model inclusiveness by living our values and contribute to creating an inclusive culture.

Requirements

Bachelor's Degree plus 2-4 years of experience, or Master's Degree with no professional experience, or equivalent.
Proficient in Excel, PowerPoint, and statistical software packages (SAS, Emblem).
Good planning, analytical, decision-making and communication skills.
Knowledge of data sources, tools and common statistical principles.
Understanding of intricacies of business supported is helpful.
Ability to learn how to build simple tools and queries for others to use.

Nice to Have

Understanding of how actions tie to systems capabilities and flow through to financials/business drivers.

Qualifications

Educational background as specified in the requirements (Bachelor's or Master's degree).

Benefits & Perks

Competitive salary range based on skills, experience, education, certifications, and location.
Potential for commission and/or bonus earnings depending on the role's compensation plan.
Comprehensive benefits supporting professional and personal success.
Opportunities for continuous learning and career development.
Inclusive environment fostering diversity and employee feedback.

Working at Liberty Mutual

Liberty Mutual is a purpose-driven organization committed to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. The company values progress, security, and making a positive impact through protection and care. It emphasizes strong relationships, comprehensive benefits, continuous learning, and active engagement with employee feedback and Employee Resource Groups (ERGs). The organization aims to meet the evolving needs of its customers while promoting integrity, collaboration, and diversity.

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