Associate VP, Digital Experience - Mobile & Connected Platforms

Humana

Dover, DE

Full Time

Executive

168k-231k

11 days ago

Job Description

About the Role

Associate VP, Digital Experience - Mobile & Connected Platforms at Humana in Dover, Delaware, is a leadership role focused on transforming digital and mobile product experiences for members. The role involves leading the strategy and execution of user-centric, accessible, and unified digital solutions across multiple platforms, shaping how members engage with their health through innovative design and collaboration within a caring community committed to whole-person health.

Key Responsibilities

Lead the vision for Humana's mobile app ecosystem, focusing on simplicity, accessibility, and emotional connection.
Ensure seamless and consistent experience architecture across mobile, desktop, and connected devices supported by a robust design system.
Work closely with Engineering, Product, Research, and UX Content teams to develop holistic, behaviorally informed solutions.
Build and mentor high-performing design teams grounded in curiosity, collaboration, and design excellence.
Champion accessibility, equity, and cultural relevance in every design decision to ensure all members feel seen and supported.
Stay ahead of emerging design and technology trends that can improve health outcomes and deepen engagement.
Present roadmaps, insights, and outcomes to senior leadership to shape enterprise priorities and long-term investments.

Requirements

15+ years of experience in UX or product design, including 5+ years in mobile-first and platform-scale leadership roles.
Proven ability to lead omni-channel product design across mobile apps, responsive web, and service-connected tools.
Track record of shaping products that drive engagement, reduce friction, and support meaningful action, ideally in healthcare, wellness, or fintech.
Experience with design systems at scale, accessibility best practices, and data-informed product development.
Exceptional communication skills with the ability to influence across all levels of the organization.

Nice to Have

Experience in healthcare, wellness, or fintech industries.

Qualifications

Educational background not explicitly specified in the description.

Benefits & Perks

Competitive benefits supporting whole-person well-being, including medical, dental, and vision benefits.
401(k) retirement savings plan.
Paid time off, holidays, volunteer time off, paid parental and caregiver leave.
Short-term and long-term disability, life insurance, and other opportunities.

Working at Humana

Humana is committed to putting health first for its teammates, customers, and community. It fosters a design-forward, agile culture that values purpose-driven leadership, innovation, curiosity, collaboration, and inclusivity. The company emphasizes making healthcare more human, compassionate, and accessible, with a focus on continuous digital reinvention and improving quality of life for diverse populations.

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