Chief Revenue Officer

Stickley Furniture

Manlius, NY

Full Time

Executive

1 day ago

Job Description

About the Role

The Chief Revenue Officer (CRO) at L &amp; J. G. Stickley, Inc is a strategic leadership role responsible for aligning and scaling the company's core revenue channels—Retail, Wholesale, and E-Commerce—while launching and growing a new direct-to-consumer brand. This role involves unifying revenue-driving teams, overseeing brand extension, channel management, and customer experience, and partnering with other leadership to maximize market opportunities. The CRO plays a central part in the company's next phase of growth, leveraging a vertically integrated supply chain and a digital-first approach.

Key Responsibilities

Lead brand stewardship and extension by translating the company's 125-year legacy into modern systems and storytelling, ensuring brand consistency across all channels.
Oversee channel architecture and portfolio management to ensure clarity, discipline, and harmony across residential and other relevant channels.
Launch and scale a new direct-to-consumer brand with full control over pricing, experience, and margin, complementing the broader ecosystem.
Partner with the VP of Strategic Growth Channels to unlock new market opportunities across OEM, contract, to-the-trade, and marketplace segments.
Architect a seamless, modern customer journey across showroom, web, and post-purchase touchpoints, ensuring brand consistency and operational excellence.
Leverage the vertically integrated supply chain to maintain strong margins and pricing clarity across all revenue streams.
Educate internal teams and external partners on pricing logic, brand positioning, and growth strategy to build trust and shared success.

Requirements

10+ years in sales, marketing, or related field, with experience in the furniture industry considered a strong plus.
Proven track record of revenue leadership across multi-channel environments.
Experience scaling premium brands and launching new ones.
Ability to build a D2C ecosystem from scratch, including digital infrastructure, customer acquisition, and post-purchase experience.
Digital-first mindset with fluency in modern tools, platforms, and performance metrics.
Strategic understanding of pricing, margin logic, and customer segmentation.
Ability to lead with clarity, empathy, and precision.
Comfort navigating legacy and innovation, honoring tradition while building future growth.
Degree in a related field.

Nice to Have

Experience in the furniture industry.

Qualifications

Degree in a related field.

Benefits & Perks

Paid Time Off
Group Health, prescription, vision, and dental coverage
Company paid life insurance
401K
Flexible Spending
Employee Assistance Program
Stickley "Fit for Life" Wellness Program
Corporate YMCA discount
Employee Furniture Discount Program

Working at Stickley Furniture

Stickley is committed to diversity and inclusion, emphasizing a legacy worth protecting and a platform ready to grow. The company values strategic leadership, empowerment, and measurable, meaningful growth across all revenue-driving teams.

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