CRM DevOps Engineer

About the Role

Key Responsibilities

• Design, Implement, and manage CI/CD pipelines for Microsoft Customer Engagement on Microsoft Azure using Azure DevOps Services
• Automate deployment processes and infrastructure management using tools like Terraform, ARM templates or Azure CLI
• Create, configure, and execute on-going or newly proposed processes for multiple projects
• Manage version control systems and ensure proper branching, merging and release workflows
• Collaborate with development teams to design and implement cloud-native applications and scalable solutions
• Create managed and unmanaged solutions with required components including cloud flows, plugins, web resources, plugins
• Manage Azure services like Azure Functions, App services, Azure Kubernetes Service (AKS) and Azure Container Registry (ACR)
• Implement monitoring and logging strategies using tools like Azure Monitor, Azure Log analytics and Application Insights
• Identify areas for improvement within processes and practices
• Optimize Azure resources to minimize costs while ensuring performance and scalability
• Perform root cause analysis of production errors and resolve technical issues
• Create system documentation for training and reference

Requirements

• Bachelor's Degree in computer science or relevant to computer technology or an additional 3 years of experience considered in lieu of degree
• 3 years DevOps experience in improving efficiency and achieving Continuous Integration, Continuous Testing and Continuous Deployment
• 2+ years of experience with infrastructure automation tools (such as Terraform, Ansible, chef)
• Experience with Windows and Linux system administration with knowledge of installations, performance tuning, security, and shell scripting
• Experience with SDLC Management software and solutions and knowledge of Agile and Scrum methodologies
• Proven experience in building DevOps infrastructure and creating multiple environments
• Experience with scripting languages such as PowerShell, Python or Bash
• Experience in any modern language (C#, HTML, CSS, Java, etc.)
• Expertise in version control systems like Azure DevOps, Git/Bitbucket managing repositories
• Knowledge of networking load balancers, security, and system administration
• Microsoft Certifications: Either Azure fundamentals or Dynamics Development or equivalent
• Experience in integration of automated testing and deployment for cloud-based applications with Continuous Integration tools
• Knowledge of AI in the context of NLP or other specialized AI fields and experience in AI based applications
• Collaboration and communication skills to work with cross-functional teams and stakeholders

Nice to Have

• Experience with modern service-oriented architecture

Qualifications

• Bachelor's Degree in computer science or relevant field, or 3 years of relevant experience

Benefits & Perks

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Up to 9 paid holidays annually
• 40 hours of sick time per year
• 120 hours of vacation time per year