CX Activation & Support Intern - Summer / Fall 2026

Henkel

Bridgewater, NJ

Internship

Intern

22/hr-27/hr

6 days ago

Job Description

About the Role

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Key Responsibilities

Get hands-on experience and contribute to Henkel Adhesive's customer experience and digital transformation initiatives across North America and LATAM.
Support CX Activation & Support efforts, including deployment activities across Canada, Mexico, and LATAM, ensuring smooth rollout and adoption of CX tools and processes.
Collaborate on Engagement & SME Enablement topics, working on demand center enablement and engagement capability initiatives.
Assist in developing and executing specific tasks related to internal stakeholder engagement, training, and communication strategies.
Participate in a joint capstone project focused on a key strategic initiative (to be confirmed), contributing insights and solutions as part of a cross-functional intern team.
Work closely with regional and global teams, gaining exposure to cross-cultural collaboration and enterprise-level CX transformation.

Requirements

An undergraduate student (senior), master's / graduate or MBA student pursuing a degree in Marketing, Data Analytics, Communications or Business Administration.
Flair for data and analytics, with the ability to interpret and visualize insights.
Experience or strong interest in digital customer experience across marketing, sales, customer support, and web engagement.
Proficiency in tools like Excel, Power BI, or similar platforms for data handling and reporting.
Strong communication and collaboration skills, especially when working with diverse stakeholders.
Self-motivated, detail-oriented, and eager to contribute to strategic initiatives.

Nice to Have

Experience with digital customer experience tools and platforms.
Knowledge of enterprise-level CX transformation initiatives.

Qualifications

Currently enrolled as an undergraduate (senior), master's, graduate, or MBA student.

Benefits & Perks

Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide.
Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses.
Networking events with Henkel business leaders, experts and sustainability ambassadors.
Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals.
In-person and virtual social events to connect with other Henkel interns across the country.

Working at Henkel

Henkel is an equal opportunity employer committed to fostering an inclusive environment. Building on a strong legacy of almost 150 years, Henkel leads the way to reimagine and improve life every day through innovative and sustainable brands and technologies, across teams around the world.

Apply Now