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Data Scientist

Goto.Com

Salem, OR
Full Time
Mid Level
99k-164k
7 days ago

Job Description

About the Role

Our Retention Data Science Team is seeking a Data Scientist to help develop and maintain machine learning models that predict customer health. We are a small, collaborative team dedicated to continuous improvement through open technical feedback. We ensure that our production pipelines run smoothly, allowing us to effectively support our customer retention initiatives with robust predictive models. This role is based remotely in the US and involves working within Customer Care and Success at GoTo, a company committed to making IT easy through innovative solutions and a customer-first mindset.

Key Responsibilities

  • Build machine learning models on internal data to address business issues and improve KPIs like retention.
  • Deploy models and continuously maintain and enhance production pipelines to facilitate their use by internal stakeholders.
  • Partner with Marketing, Customer Success, Sales, and Product Teams to drive customer retention.
  • Present technical findings to non-technical audiences and translate complex quantitative data into succinct actionable insights.
  • Work with members of multiple departments to understand processes, data, and reporting requirements.

Requirements

  • Bachelor's degree (Master's preferred) in a quantitative field such as Statistics, Computer Science, Math, or Physics.
  • At least 2 years of experience in an analytical and/or data science role within a business environment, or a similar duration of experience from a PhD research program.
  • Fundamentals of statistics with a working understanding of machine learning algorithms and their applications.
  • Experience in SQL, Python, and PySpark is strongly preferred.
  • Experience working in Big Data and Cloud systems (e.g., AWS, Databricks, S3, EMR, Hive, Presto) is strongly preferred.
  • Experience using collaborative tools like Git for version control and code management.
  • Excellent communication skills, with the ability to convey complex data insights to non-technical audiences.
  • Demonstrated intellectual curiosity and a desire to learn and grow, including seeking and valuing technical feedback.

Nice to Have

  • Experience working in Big Data and Cloud systems such as AWS, Databricks, S3, EMR, Hive, Presto.
  • Experience with collaborative tools like Git.

Qualifications

  • Bachelor's degree in a quantitative field; Master's degree preferred.
  • Minimum of 2 years of experience in data science or analytics roles, or equivalent experience from a PhD program.

Benefits & Perks

  • Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs.
  • Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days.
  • Tuition and reading reimbursement programs to support continuous learning and professional growth.
  • Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), and One to One Wellness Coaching.
  • Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching programs.
  • Annual base salary range: $99,000 - $164,000, with variable pay and benefits.

Working at Goto.Com

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Our culture is rooted in inclusion, ownership, and transparency, fostering an environment where every voice contributes to both personal and collective achievement. We value collaboration, authenticity, and bold ideas, empowering you to adapt, evolve, and make a real impact. We are committed to creating an inclusive space for everyone, because we know diverse perspectives make us stronger. Join us and be part of a company that invests in your future, where curiosity and innovation drive our growth.

Apply Now

Job Details

Posted AtJul 17, 2025
Job CategoryData Science
Salary99k-164k
Job TypeFull Time
Work ModeRemote
ExperienceMid Level

Job Skills

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About Goto.Com

Website

goto.srl

Location

Salem, OR

Industry

Beauty Salons

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