DevOps Senior Manager

About the Role

Key Responsibilities

• Lead a team of DevOps Engineers and coach team members in DevOps best practices.
• Provide leadership and support for the technical engineering team to ensure they understand and meet delivery, financial, productivity, service, and quality goals.
• Coordinate with other engineering and customer support groups to achieve fast, quality development and deployment cycles.
• Strategize, plan, and manage all processes related to continuous integration, continuous delivery, and process automation.
• Implement the adoption of innovative technology practices and continuous improvement processes that deliver business value.
• Work closely with team to formulate, implement, and measure outcomes of strategic plans and goals.
• Assist with developing plans to meet or achieve business needs.
• Recruit, retain, and foster development of a diverse team with an appropriate mix of technical, interpersonal, and leadership skills.
• Identify and develop staff with leadership and management potential.
• Develop, motivate, and evaluate performance of team, including managing developmental assignments and training opportunities.
• Support development teams both locally and overseas with ongoing DevOps and infrastructure needs.
• Assist governance, compliance, and risk management teams to ensure system meets certification and accreditation requirements.
• Ensure compliance with HIPAA, HITRUST, PCI, and SOC2 requirements, procedures, and controls to maintain operational integrity.

Requirements

• Bachelor's degree, or equivalent work experience.
• Eight or more years of relevant software engineering experience.
• Five or more years of experience leading a software engineering team.
• 5+ years of experience in a DevOps role or equivalent technical role.
• 3+ years of proven technical team leadership experience.
• Hands-on experience in CI/CD environments, including development, maintenance, and management.
• Experience with software monitoring tools such as Datadog.
• Knowledge of cloud networking architectures, cloud operations, security, automation, and orchestration.
• Experience provisioning and operating infrastructure in AWS.
• Well versed with DevOps strategies including Infrastructure as Code, CI/CD frameworks, Git Branching and Repository Management.
• Knowledge of key DevOps concepts - continuous integration and delivery.
• Experience with technologies such as Ansible, Linux, AWS Platform, Python/PHP, SQL (MySQL, PostgreSQL), Terraform, Jenkins, Packer.
• Strong communication and problem-solving skills.
• Excellent leadership skills and ability to coach, mentor, and lead a team in accordance with agile methodology.

Nice to Have

• Bachelor's degree in computer science, engineering, or related field or equivalent experience.
• Experience with high performance, highly scalable, and fault-tolerant multi-tenant SaaS-based applications including logging and monitoring solutions.
• Demonstrated ability to effectively communicate with all levels of business both verbally and in writing.

Qualifications

• Bachelor's degree or equivalent work experience.
• Eight or more years of relevant software engineering experience.
• Five or more years of experience leading a software engineering team.

Benefits & Perks

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year.