Cloud Engineer II - DevOps

About the Role

Key Responsibilities

• Provide automated and orchestrated management of all SaaS platforms and technical solutions to complex problems that require creativity and dedication.
• Provide guidance and expertise to product developers as part of ZOLL's Site Reliability Engineering team.
• Lead and contribute to AWS development, maintenance, automation and orchestration for application pools, websites, data services, virtual networks, security, monitoring, service discovery and other platform services; ensuring that assignments are delivered on schedule and in accordance with ZOLL quality standards.
• Determine technical objectives of assignment; completed work is reviewed for desired results from a relatively long-term perspective.
• Guide the successful completion of all aspects of major programs and may function in a project leadership role.
• Contribute to the definition of, and enforce patterns, best practices and strategies for source control structure, branching and CI/CD.
• Enhance platform services with Terraform, Ansible, GIT, Artifactory, Jenkins and Packer.
• Define, build, and enhance our Observability patterns and platform, using OTEL and other tooling.
• Collaborate to identify and enforce patterns for local developer environments to ensure consistency across all products and into production builds.
• Define, promote, and maintain SRE (DevOps) best practices across the ZOLL organization and product lines.
• Participate with team members to identify areas for improvement and drive solutions.
• Partner with Architects and product development teams within Agile processes to build reliable services and expand our SaaS portfolio.
• Utilize Jira to manage Agile story production and escalated technical issues.
• Participate in critical incident management and root cause analysis, with an after-hours rotation of tier-4 production support.

Requirements

• Bachelor's Degree required or equivalent work experience.
• At least 4+ years of experience developing production-level applications or automated deployment pipelines using Infrastructure as Code in a public cloud environment (AWS, Azure, Google).
• 4+ years of Cloud experience.
• 4+ years of experience in DevOps practices and platform engineering for commercial applications.
• 4+ years of experience in server administration (Linux and/or Windows).
• 4+ years of experience in scripting or development languages (Bash, Powershell, Python, JSON).
• 4+ years of experience with configuration management tools (Ansible, Chef, Puppet, Salt, AWX).
• Expert-level experience logging and observing solutions (Splunk, Coralogix, OTEL, Graylog, ELK Stack, Cloudwatch).
• 3+ years of experience with containerization.

Nice to Have

• 4-year technical degree or military experience as a technologist.
• 5+ years in a Software Development role.
• 2+ years of experience with Agile Methodology and SRE practices.
• Amazon AWS Certified Solutions Architect certification.
• Amazon AWS Certified Developer certification.
• Amazon AWS Certified SysOps Administrator certification.

Qualifications

• Bachelor's Degree or equivalent work experience.