Digital Insights (eCommerce) Analyst

About the Role

Key Responsibilities

• Build dashboards and reports, using tools like Power BI and Microsoft Excel, to deliver consumable data and insights.
• Maintain, monitor, analyze, and communicate performance insights that impact weekly, monthly, and quarterly KPIs and metrics.
• Support eCommerce organization by completing ad hoc analysis and reporting requests.
• Collaborate with Content, Merchandising, Digital Operations, and other eCommerce teams to enhance insights, reporting, and performance measurement.
• Partner with these teams to conduct deep-dive, detailed analyses to uncover actionable insights and recommendations to improve performance.
• Help eCommerce teams define KPIs and benchmarks to evaluate business performance.
• Effectively communicate technical topics with non-technical team members.
• Deliver sensibly curated insights that decision-makers care about for prioritization purposes, strategic projects, and business presentations.

Requirements

• Bachelor's degree in quantitative field, business, or marketing.
• Experience working with Adobe Analytics, Google Analytics, and Power BI.
• 1-3 years' experience with business and digital analytics.
• Advanced skills in Microsoft Excel.
• Experience with tag management (e.g. Google Tag Manager, Adobe Launch, Tealium) and tools used to debug digital analytics event tracking.
• Comprehensive understanding of eCommerce, usability principles, and digital and website technologies.
• Must have the ability to combine various data sources to tell a cohesive story.
• Desire to solve complex problems using analytical skills.
• Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies.
• Experience with qualitative customer survey/NPS data is a plus.
• Experience working with SQL is preferred.
• Experience working with Python or R is a plus.
• A proactive and self-motivated problem-solver embodying curiosity and an appetite to improve our customer experience.
• Ability to work collaboratively across teams, departments, locations, and organizations.
• Familiar with relational database structures.

Nice to Have

• Experience working with an eCommerce organization.
• Experience with SQL.
• Experience with Python or R.
• Experience with qualitative customer survey/NPS data.

Benefits & Perks

• The annual base salary range is $50,000-$62,000. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and market data.
• Foot Locker Benefits: Employee Discount, Paid Time Off, Medical | Dental | Vision Coverage, 401(k) | Roth 401(k), Stock Purchase Plan, Life Insurance, Flexible Spending Account, Opportunities for Advancement, Tuition Reimbursement for Qualified Courses, Strong Company Culture, Employee Resource Groups.