Digital Product Lead

About the Role

Key Responsibilities

• Define and socialize the product vision, strategy and roadmap in collaboration with the 5-in-the-box team; assess and refine as needed.
• Establish Epics or initiatives aligned to strategic programs and deliver upon the product strategy.
• Partner with the business general manager (GM) and stakeholders to make decisions on investment priorities and develop business cases.
• Translate customer and business needs into short-term and long-term product strategy by creating initiatives/epics defined to meet targeted outcomes.
• Connect the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs.
• Responsible for aligning roadmaps, backlogs, capacity, timelines, and commitments across the respective product areas needed to deliver.
• Facilitate agile ceremonies & meetings, including PI Planning, in partnership with the product leadership team.
• Define epics, features & partner with respective product owners to define user stories, identify dependencies, and work with teams to size ahead of future quarters.
• Use performance data to establish feedback loops to continuously develop new insights and hypotheses about product health.
• Track product OKRs to understand progress towards outcomes and KPIs, socialize progress, and reinforce objectives and alignment.
• Coordinate product launches, including beta testing, user feedback collection, and product documentation.
• Set the direction and provide continuous feedback for discovery work, ensuring the product team is focused on exploration.
• Partner with market and customer insight teams to understand needs.
• Showcase the product teams' delivery and final output to stakeholders.
• Communicate progress, insights, and risks across the business with key stakeholders.
• Lead the 5-in-the-box cross-functional team, including partnership with business General Managers.
• Understand hiring market to identify successful candidates.
• Champion strong product management and agile mindsets, and establish high performing teams.
• Promote a customer-centric culture where teams monitor and react to key product health metrics.

Requirements

• 10+ years of experience as a Product Manager, Program Management, or Project Management with a focus on product strategy, vision, and roadmaps.
• 5+ years of experience in software product management, successfully shipping software through multiple releases in an agile environment.
• 3+ years of experience with back-end applications and/or APIs.
• 3+ years of experience coaching, mentoring, or leading a team.
• 5+ years of experience building and managing technical product teams using Agile framework.
• 5+ years of experience with large-scale modernization programs in a technical capacity.
• Education: bachelor's degree or equivalent work experience.

Nice to Have

• Scaled Agile Framework (SAFe) experience.
• Ability to drive cross functional teams to alignment amid ambiguity.
• Strong negotiation, organizational, management, analytical and people skills.
• Data-driven decision making and quantitative analysis skills using data tools such as Jira.
• General understanding of core programming and computer science concepts, including Cloud and AI/ML.
• Advanced oral and written communication skills, influencing stakeholders across levels.

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.