Digital Product Manager, Utilities

About the Role

Key Responsibilities

• Ensures customer and stakeholder value is delivered by the product team
• Proactively plans and manages cross-functional team communications and keeps the product team apprised of key decisions
• Collaborates with clients to develop new feature business cases
• Identifies key questions to help and solve critical problems throughout an engagement and ensures the final product meets the business need, delivers maximum value, and delights users
• Facilitates trade-off decisions by balancing business needs, customer experience, and technical feasibility
• Manages and prioritizes product backlog by working with stakeholders for maximum efficiency
• Enables continuous communication and manages customer and stakeholder feedback by synthesizing and integrating it into the product roadmap
• Evangelizes and upholds agile practices and methodologies
• Establishes and is responsible for ensuring correct user story definition and acceptance criteria for the product backlog
• Supports the team by working towards removing obstacles and distractions
• Builds, manages, and fosters teams of 4-20 people throughout the entire delivery lifecycle
• Communicates and articulates status with senior executive leadership
• Helps establish product vision and ensures adherence continuously from cross-functional teams
• Participates in release planning and contributes to PI planning

Requirements

• Minimum 6 years of product management and delivery experience, with industry specialization in Utilities
• Minimum 4 years of experience with proven ability to create, manage, and deliver a successful Product Roadmap
• Minimum of 4 years client-facing responsibility or accountability for product delivery
• Strong analytical and strategic decision-making skills
• Ability to describe and articulate roles within a product team and responsibilities within a full-scale product team
• Extensive knowledge of a product delivery model from inception to execution
• Strong analytical, data-driven mindset focused on end-user needs
• Ability to partner with clients to set goals and measures of success for product teams
• Strong verbal and written communication skills
• Experience with tools such as JIRA, Rally, Version One, Invision, Zeplin
• Experience in SAFe, Scrum, Lean, Kanban
• Certification in Agile (POPM, APM, CSPO)

Nice to Have

• Bachelor's degree or equivalent work experience (minimum 12 years)
• Experience managing conflict within organizations regarding planning and prioritization
• Ability to create content from scratch to tell the product story

Qualifications

• Bachelor's degree or equivalent work experience (minimum 12 years)

Benefits & Perks

• Information on benefits is available (details not specified in the description)