Digital QA Analyst

About the Role

Key Responsibilities

• Analyze user story acceptance criteria to ensure testing needs and write test cases to execute on
• Define and write test cases for simple and complex testing initiatives
• Support the discovery, prioritization, and execution of bug fixes and enhancements
• Run QA on various digital marketing testing, mobile responsive designs, websites, and other applications
• Track, document defects, and communicate them to technical developers
• Collaborate with teams and implement the most relevant QA tools/techniques to solve client issues and exceed client requirements
• Use effective communication skills and interpersonal skills
• Review creative assets like mocks, copy, and links for accuracy
• Maintain email marketing calendar to ensure accuracy and timely delivery
• Perform regression testing to verify modifications made during sprint releases have not caused adverse effects
• Communicate with cross-functional teams to understand campaign functionality, programs supported, and escalate bugs/risks that can impact campaign integrity

Requirements

• 3+ years of experience in manual email testing (automated testing experience a plus)
• Prior experience with automation tools such as Selenium, GitHub, QTP, QC, Cucumber, Junit, Maven, BDD or similar (experience preferred)
• Familiarity with testing tools such as Litmus, Email on Acid or similar
• Proactive approach to resolution and defect management
• Deep understanding of user/customer journey and process mapping
• Ability to work independently in a fast-paced and evolving environment
• Self-sufficient and able to manage multiple projects and stakeholders simultaneously
• In-depth knowledge of SDLC and STLC in business process development and testing
• Basic understanding of digital media and marketing campaigns; understanding of HTML a plus
• Deep understanding of email, website, and landing testing best practices with a direct marketing focus
• Solutions-oriented with a collaborative and proactive problem-solving approach
• Stays current with industry best practices and brings ideas and solutions to the team

Nice to Have

• Hands-on experience with automation tools, preferably Selenium
• Experience using project management tools such as Workfront, JIRA, Azure DevOps, AirTable
• Familiarity with programming languages such as Java, CSS, and VBScript

Qualifications

• Experience in manual email testing (3+ years)
• Experience with automation tools (preferred)
• Familiarity with testing tools like Litmus or Email on Acid
• Knowledge of SDLC and STLC
• Understanding of digital media and marketing campaigns
• Basic HTML knowledge (a plus)

Benefits & Perks

• Benefits from day one
• Daily pay
• Recognition programs and rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Travel discounts program with Hilton hotel rates worldwide
• Perks at work: Employee Pricing platform
• Employee Assistance Program supporting physical and mental well-being
• Paid vacation and sick days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities