Director, Digital Analytics

About the Role

Key Responsibilities

• Provide cross-functional teams with actionable insights to optimize the effectiveness and efficiency of digital marketing tactics and campaigns within core digital channels such as website, email, search, banner/display, social, video/TV, and out of home/point of care.
• Collaborate with in-house digital media, digital strategy, digital ops, and data solutions teams to oversee measurement operations, guiding tagging/tracking strategy & process, measurement planning, and KPI setting to deliver an industry-leading digital analytics approach.
• Leverage analytical techniques within and across marketing channels to deliver rapid, actionable, and comprehensive insights designed to establish cross-channel best practices, inform marketing/media optimization, and guide customer and channel strategy.
• Oversee the design, execution, and analysis of pilots and A/B and multivariate tests for media, targeting, and content/messaging to ensure that tests yield interpretable and actionable results.
• Proactively identify opportunities for analyses that establish data-driven best practices and evangelize results across brand marketing and strategic stakeholders to ensure adoption.
• Translate analytics into actionable insights and recommendations; communicate insights clearly to leadership and tactical teams.
• Collaborate with and direct external media and analytics partners to coordinate supplemental analytics studies and broader data integrations.
• Work closely with Digital Media, Digital Strategy, Advanced Analytics, Insights & Analytics, and Commercial Data Solutions teams to understand strategies and ensure communication and activation of insights.
• Integrate seamlessly with other team members within Insights & Analytics to add a digital perspective to business insights reporting and support analytics efforts outside of digital.

Requirements

• Bachelor's degree required.
• Minimum of 12 years of relevant, full-time work experience.
• At least 7 years of relevant experience in digital marketing, media, and/or analytics and optimization.
• Expertise with digital analytics and media platforms, particularly Google's media & advertising platforms.
• Experience measuring, mining, and generating insights from digital customer engagement data across channels such as website, email, search, display, social, video, and out of home/point of care.
• An optimization mindset with experience leading testing and analysis across digital channels, including paid search keyword and bidding optimization, audience targeting models, and content/messaging testing.
• Expertise in measurement operations across digital channels to ensure proper tagging and tracking.
• Proven ability to collaborate effectively with operational and strategic teams.
• Experience managing external partnerships supporting media and analytics efforts.
• Strong understanding of statistics, experimental design, and advanced analytics & modeling approaches, including familiarity with data tools like SQL, R, SAS.
• Strong attention to detail, intellectual curiosity, and awareness of media and technology trends, including AI use.
• Excellent project management skills with focus on timely delivery.
• Strong written and verbal communication skills for technical and non-technical audiences.

Nice to Have

• MBA or relevant graduate degree.
• Experience with analytical coding languages such as SQL, R, or SAS.
• Experience in the U.S. Pharmaceutical industry.

Qualifications

• Educational background includes a Bachelor's degree; advanced degrees are preferred.

Benefits & Perks

• Salary between $175,349.60 - $263,024.40, with potential bonuses or commissions.
• Health care, vision, dental, retirement plans, PTO, sick leave, and other benefits.