Director-Digital Product Management

About the Role

Key Responsibilities

• Lead the vision for the enterprise data strategy, aligning with product and enterprise teams to support innovation and the rapid-cycle delivery of data-driven products at scale.
• Lead the development and evolution of AMEX's internal Data Marketplace platform, enabling frictionless discovery, access, and governance of reusable data assets.
• Partner with technology to ensure a seamless and secure data marketplace for data consumers.
• Oversee foundational data initiatives by managing a portfolio of projects, collaborating cross-functionally with product, analytics, engineering, and governance teams to ensure alignment with business goals and platform strategies.
• Define and drive the roadmap for foundational data and technical products, from ideation to development to adoption, ensuring seamless access and usability for internal customers.
• Promote intuitive and scalable data product design, ensuring offerings meet the evolving needs of enterprise teams.
• Develop and execute adoption and engagement strategies for foundational data products, establishing KPIs and success metrics to demonstrate value.
• Craft compelling business cases and value propositions for foundational data capabilities, influencing senior stakeholders to secure buy-in.
• Identify and prioritize strategic data opportunities and partnerships to enhance the utility and market value of internal data assets.
• Recruit, develop, and lead a high-performing team focused on data product management and strategy, fostering a culture of innovation, accountability, and collaboration.

Requirements

• Required prior experience in working in large financial institutions or banking industry.
• Bachelor's degree in data science, Computer Science, Information Systems, or a related field; experience in the convenience retail and/or hospitality industry preferred.
• 8+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.
• Deep understanding of modern data platforms, metadata management, data lineage, cataloging, and governance frameworks.
• Strong technical skills and understanding of analytics solutions, including experience with Generative AI and natural language processing.
• Demonstrated ability to translate data insights into strategic business recommendations.
• Strong problem-solving skills and experience in driving business results.
• Excellent leadership and team management skills, with experience leading cross-functional teams.
• Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.

Nice to Have

• Experience in the convenience retail and/or hospitality industry.
• Prior people leadership experience.

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities