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Director, Marketing Analytics

Ameriprise Financial

Charlotte, NC
Full Time
Director
120k-162k
about 1 month ago

Job Description

About the Role

The Director, Marketing Analytics role will be part of the Banking & Cash Solutions (BCS) team at Ameriprise Financial. In this role, you will leverage data to enhance business decisions and client engagement, deliver insights to empower business leaders, and partner with stakeholders across various departments including Products, Marketing, Compliance, Legal, and Technology. The position involves moving the team towards Prescriptive Analytics from Descriptive and Diagnostic Analytics and contributing to the company's data strategy and infrastructure development.

Key Responsibilities

  • Supporting BCS's client acquisition efforts by leveraging internal and external data for engaging with clients and advisors and managing external data partner relationships.
  • Leading Analytics for Digital Marketing - client campaigns, online journeys, etc.
  • Leading and mentoring a team of analysts and working cross-functionally with key stakeholders in Banking & Cash Solutions, Marketing, and Product to drive data-driven decision-making.
  • Developing a robust analytics framework to measure campaign performance and marketing ROI.
  • Contributing to defining BCS' Data Strategy and Infrastructure development.
  • Partnering closely with BCS leadership to drive growth strategies, optimize client acquisition efforts, and enhance customer engagement through advanced analytics and data-driven marketing.
  • Providing reporting and insights to key partners in areas such as Investments and Operations to run the business more effectively.
  • Bringing industry best practices to increase the maturity of the Analytics program.

Requirements

  • Bachelor's degree or equivalent.
  • 7 - 10 years of experience as a leader, either formally or informally, with resilience and an energetic/positive attitude.
  • Extensive experience with tools such as Dataiku, PowerBI, SQL, Python.
  • Experience with Adobe Analytics and/or Google Analytics.

Nice to Have

  • Experience with Lean methodology.
  • In-depth knowledge of business operations and processes with ability to articulate these processes to others.
  • Experience in driving process/asset changes and initiatives.
  • Excellent communication and facilitation skills; ability to clearly and persuasively communicate ideas, issues, and recommendations to senior leadership.
  • Strong analytical and problem-solving skills and ability to use analysis with associated applications.
  • Ability to develop effective working relationships with varying levels of employees and influence improvements and efficiencies to work processes.
  • Ability to influence across organization and to senior leaders.
  • Flexible and able to multitask in an ambiguous, fast-moving environment, while also driving toward clarity and solutions.
  • Demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
  • Strong project management skills.
  • Experience leading presentations at meetings.
  • Demonstrated enthusiasm for learning and developing creative solutions.

Qualifications

  • Bachelor's degree or equivalent.

Benefits & Perks

  • Competitive and comprehensive benefits program including vacation time, sick time, 401(k), health, dental, and life insurances.
  • Pay-for-performance compensation philosophy with potential for variable pay in the form of bonus, commissions, and/or long-term incentives.

Working at Ameriprise Financial

Ameriprise Financial is a diversified financial services leader with over $1.5 trillion in assets under management, administration, and advisement as of 2024. The company employs more than 20,000 people across 20 countries, advising, managing, and protecting assets for over 3.5 million clients. It fosters meaningful careers, invests in the future, and aims to make a difference for clients, institutions, and communities worldwide. The organization emphasizes a client-focused approach, strong financial foundations, and a culture of development and community impact.

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Job Details

Posted AtAug 9, 2025
Salary120k-162k
Job TypeFull Time
ExperienceDirector

Job Skills

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About Ameriprise Financial

Website

ameriprise.com

Location

Charlotte, NC

Industry

Financial Transactions Processing, Reserve, and Clearinghouse Activities

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