Director of Product, Growth

Navient

Helena, MT

Full Time

Director

248k-248k

3 days ago

Job Description

About the Role

The Director of Product, Growth position will report to the Chief Product Officer. This role involves driving experimentation on product funnels, defining and executing strategies to engage and nurture customers, partnering with engineering, data, and marketing teams, launching new products, developing APIs and embedded experiences for growth, and leading a small team of Product Managers. The company is committed to making higher education accessible and affordable through innovative financial tools and solutions, with a mission to help students live their best lives free from student debt.

Key Responsibilities

Drive experimentation on product funnels to optimize performance and maximize customer loan origination.
Define and execute a product strategy to engage and nurture customers not yet ready to become clients, based on customer insights.
Partner with engineering, data, and marketing teams to ensure a strong foundation for testing, personalization, and funnel optimization.
Drive engagement and cross-sell from existing customers as new products are launched.
Develop APIs and embedded experiences to facilitate growth from partner channels.
Lead and develop a small team of Product Managers as a player/coach.

Requirements

7+ years of experience launching and growing successful consumer digital lending or fintech products.
2+ years of experience leading a team of Product Managers.
Experience optimizing online customer acquisition funnels across multiple channels and products.
Experience growing engagement from existing customers and cross-selling/monetizing that engagement.
A data-driven philosophy influencing build and pivot decisions.
Deep experience setting up, running, and measuring A/B tests.
Ability to manage and optimize a testing roadmap based on opportunity size, customer insights, data analysis, and learnings.
Experience integrating martech infrastructure to enable growth through marketing and sales channels.
Bachelor's degree in a technical field.

Nice to Have

Experience with sophisticated testing methodologies such as contextual, multi-arm bandits.
Experience launching growth features or freemium offerings from 0-1.
Experience partnering closely with marketing teams to open new distribution channels.
Experience building embedded product experiences with partners.

Qualifications

Bachelor's degree in a technical field.

Benefits & Perks

Health, Dental, & Vision benefits plus savings plans.
Mac computers and work-from-home stipend.
Monthly internet and phone reimbursement.
Employee Stock Purchase Plan and Restricted Stock Units (RSUs).
401(k) plan with company match.
Robust tuition reimbursement program.
$1,000 travel perk on each Earnie-versary.
Competitive days of annual PTO and parental leave.

Working at Navient

At Earnest, our people bring our cultural principles to life, including speed as a competitive advantage, tackling hard things with grit and resilience, pursuing excellence through continuous improvement, leading together through ownership and results, and maintaining a sense of humor. We are committed to building an inclusive environment where employees feel valued and heard, emphasizing diversity, inclusion, equity, and belonging. We encourage anyone with relevant experience to apply, regardless of background.

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