Director - Product Design - Colleague Experience Group

About the Role

Key Responsibilities

• Define and evolve the Oracle HCM user experience strategy, vision, roadmap, and success metrics, in alignment with enterprise priorities and colleague needs.
• Partner with the cross-functional product team to shape and prioritize the roadmap for experience improvements.
• Lead research to understand how colleagues interact with Oracle HCM and identify key pain points and opportunities.
• Create and maintain journey maps, service blueprints, and experience principles to guide design decisions.
• Champion user-centered design principles across Oracle HCM project and influence design decisions to improve usability and consistency.
• Review and guide the design of interfaces, workflows, and content for clarity and ease of use.
• Partner with the cross-functional product team to uncover insights from feedback channels, servicing tickets, and usage patterns.
• Influence decisions through storytelling, data, and empathy, ensuring the colleague perspective is top of mind.
• Act as a trusted advisor and coach non-UX partners and stakeholders on the value of human-centered design.
• Partner with Oracle HQ account representatives to stay informed about upcoming features, influence product direction, and align experience roadmap priorities with Oracle HCM's development pipeline.

Requirements

• 10+ years of experience in employee experience, UX, or service design.
• Proven track record in user research, journey mapping, user experience design, service design, and human-centered design methodologies.
• Ability to navigate matrixed organizations, manage multiple priorities, and build alignment across diverse teams.
• Exceptional stakeholder management and communication skills, with the ability to translate technical language into human impact.
• Data-driven mindset with experience leveraging user feedback, analytics, and usage metrics to drive decisions.
• Familiarity with agile methodologies, value co-creation, change management, and enterprise-level digital transformation.
• Expertise in Oracle HCM with experience across key modules (Core HR, Talent, Learning, Performance).

Nice to Have

• Experience in digital transformation initiatives.
• Experience working with Oracle HCM development pipeline and upcoming features.
• Strong storytelling and data presentation skills to influence stakeholders.

Benefits & Perks

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities