Director, Quality Engineering

About the Role

Key Responsibilities

• Align the strategic direction of the team with IT and Early Warning's strategic goals.
• Enhance and mature the Agile software development lifecycle within the Software Engineering department by applying industry best practices and processes.
• Ensure continuous improvement of the Agile SDLC through regular reviews of process boundaries, steps, and artifacts.
• Support the company's commitment to risk management and safeguarding system and data integrity and confidentiality.
• Research, collect, and present application and system improvements from vendors, seminars, and publications.
• Build, develop, and direct a highly performing team.
• Manage the functions of internal and external staff to ensure delivery of quality software applications.
• Perform capacity planning and allocate resources for projects and supported functions.
• Participate in hiring, conduct performance evaluations, and provide professional development guidance.
• Evaluate existing methodologies, track metrics, and recommend process improvements.
• Contribute to the strategic leadership of the Software Engineering department.
• Establish and maintain positive relationships across the organization and serve as a representative of the IT department.
• Guide other departments in understanding technical solutions and defining ROI.
• Oversee test plan creation, execution, and review, including automated testing tools and regression test suites.
• Collaborate internally and externally to represent the technology organization and participate in cross-functional project teams.
• Review project status reports and quality metrics, addressing issues as needed.
• Keep executive management informed of department progress and challenges.

Requirements

• Master's or Bachelor's degree in Business, Finance, or Computer Information Systems/Computer Science/Cyber Security.
• Ten or more years of leadership experience.
• Proven management and leadership skills in leading and influencing business and development teams.
• Experience leading teams that build complex, highly scalable products.
• Ability to lead, mentor, and energize engineering teams and managers.
• Demonstrated knowledge of Agile software development methodologies and practices.
• Over 5 years of oversight experience for multiple projects simultaneously.
• Strong interpersonal, oral, and written communication skills.
• Ability to work independently, handle multiple deadlines, and operate in a fast-paced environment.
• Background and drug screening clearance.

Nice to Have

• Payments experience.
• Experience with automated testing tools.
• Experience with process documentation tools.
• Experience applying or creating/governing BOTS.
• Experience with Rule Engines.
• Experience with Operational Portal design.
• Experience with Metric reporting tools like Tableau.
• Experience with internal/external audits.
• Experience with process reengineering.
• Knowledge of state-of-the-art technology, architecture, open source frameworks, database systems, networking, and security.
• Experience with Big Data Java technologies.

Qualifications

• Educational background in Business, Finance, or Computer Information Systems/Computer Science/Cyber Security.
• Leadership experience of 10+ years.
• Experience with building scalable products and leading engineering teams.
• Proficiency in Agile methodologies.
• Ability to manage multiple projects and cross-functional groups.

Benefits & Perks

• Competitive medical (PPO/HDHP), dental, and vision plans with company contributions to HSA or FSA.
• 401(k) Retirement Plan with a 100% Company Safe Harbor Match on the first 6% deferral.
• Unlimited Paid Time Off for exempt employees, generous PTO for non-exempt employees, plus 11 paid holidays and a volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning support for parenting needs.
• Additional health and happiness benefits as detailed on the company's Benefits page.