Director, Store Design + Innovation

About the Role

Key Responsibilities

• Lead store environments ensuring solutions are brand appropriate and oversee store design development for multiple brands.
• Develop store design concepts and solutions that merge brand and enterprise goals and strategies.
• Drive innovation through research and development of future-focused retail design concepts.
• Advocate for retail industry innovation by challenging norms and strengthening brand through design.
• Act as a brand ambassador, translating brand understanding into concept-led ideation.
• Foster an environment that encourages innovative ideas, concepts, and ideation, empowering teams to explore and create.
• Collaborate directly with Gap Inc. business partners including senior leadership, marketing, visual merchandising, operations, architecture & engineering, tech services, and real estate.
• Support internal partners by incorporating brand goals, requirements, and criteria into store design.
• Manage the team and process across all project phases from concept to construction, ensuring design integrity and brand alignment.
• Oversee design process management, approvals, and adherence to budgets and timelines.

Requirements

• Minimum of 10+ years of progressive design experience in architecture, interiors, experiential, and brand creative work that elevates brand excellence.
• At least 5 years of retail design experience preferred.
• Bachelor's or Master's degree in Architecture, Interior Design, Industrial Design, or related field.
• Strong experience managing a design team on complex projects of varying scale, budget, and size.
• Proficiency in design software such as Generative AI, SketchUp, Rhino, VRay, Enscape, Adobe Creative Suite, Figma, and Miro.
• Ability to translate ideas, forms, and functions into innovative retail design concepts.
• Knowledge of architectural building systems (structural, mechanical, electrical), materials, fabrication, and construction relevant to retail environments.
• Strong visual and graphic presentation skills, capable of creating and directing spatial ideas into conceptual drawings and leading design decisions.
• Ability to manage diverse priorities and adapt to change.

Nice to Have

• Experience with high-speed visualization, concept generation, rapid prototyping, and exploring innovation initiatives.

Qualifications

• Educational background in Architecture, Interior Design, Industrial Design, or related field.

Benefits & Perks

• Merchandise discount for our brands: 50% off at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet.
• One of the most competitive Paid Time Off plans in the industry.
• Up to five 'on the clock' hours each month for volunteering at a charity of choice.
• Extensive 401(k) plan with company matching contributions up to four percent.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.