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Executive Engagement Lead, Go-to-Market Strategic Customer Experiences, Google Cloud

Exl

New York, NY
Full Time
Executive
158k-235k
10 days ago

Job Description

About the Role

You will help grow an executive sponsor program designed to advance C-suite customer relationships, drive customer outcomes and cloud consumption and accelerate agreement advancement by increasing synergies between key customers and Google executives. This critical role will be instrumental in empowering our Executive Sponsors to foster relationships with our most valued customers by partnering as an advisor to drive outcomes. You will have the opportunity to work with Priority Partner Sponsors, Cloud Product Areas, and Cloud GTM leadership to ensure alignment. Your understanding of the Google Cloud business, customer program offerings, and program management experience will enable customer engagement and help achieve objectives. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Key Responsibilities

  • Develop and advocate the direction for the Executive Sponsor Program, aligning it with company-wide business objectives and growth initiatives.
  • Identify, recruit, and onboard Cloud executives to serve as executive sponsors for accounts and initiatives.
  • Drive the Sponsor Activation Program, which provides guidance and enablement to Executive Sponsors, equipping them with the necessary resources, insights, and communication strategies to foster relationships.
  • Lead alignment across Google including partnering with the The Top Partner program, marketing and additional stakeholders.
  • Partner with account teams and stakeholders across customer success to own Sponsor proposal preparation and facilitating kick-off meetings with sponsor/strategist/account teams to ensure coordination.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in program or project management in an enterprise, cloud, or technology environment.
  • Experience working with executive-level clients or stakeholders.
  • Experience in using data and metrics to measure program performance, identify insights, and make informed decisions.
  • Experience with dashboards and reporting tools.

Nice to Have

  • Experience working with a cross-functional, geographically dispersed team and customers.
  • Experience collaborating with sales, leaders, and marketing to drive customer business outcomes and knowledge of enterprise go-to-market strategies and business methods.
  • Experience in a technology-driven company or with enterprise software/cloud solutions.
  • Experience with CRM systems and executive reporting tools.

Qualifications

  • Formal educational background includes a Bachelor's degree or equivalent practical experience.

Benefits & Perks

  • US base salary range of $158,000-$235,000 plus bonus, equity, and benefits.
Apply Now

Job Details

Posted AtJun 12, 2025
Job CategoryCustomer Success
Salary158k-235k
Job TypeFull Time
ExperienceExecutive

About Exl

Website

google.com

Company Size

1-10 employees

Location

New York, NY

Industry

Web Search Portals and All Other Information Services

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