Lead Product Manager, Hotels & New Initiatives

ResortPass

New York, NY

Full Time

Senior

185k-210k

14 days ago

Job Description

About the Role

ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape - without ever leaving town. If you're moved to contribute to our vision, we'd love your help. Our growing team of innovative tech and hospitality experts has partnered with over 1,800 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We've connected over 3 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.

Key Responsibilities

Collaborate closely with engineers, designers, marketing, and cross-functional teams to build features that drive hotel success on ResortPass and driving their day guest revenue, from ideation through design, execution, launch, outcomes, and iteration.
Lead the planning, execution and delivery of our hotels and new initiatives strategy and roadmap in partnership with our VP of Product, by managing standups, sprint processes, and high-level communication with leadership.
Deeply understand our customers through dogfooding, data analysis and qualitative research to continually iterate, innovate, and evolve the product experience.
Run continuous experiments to uncover insights and improve conversion and engagement.
Define and drive the improvement in hotel engagement and revenue growth metrics, owning and expanding the product categories offered on ResortPass.

Requirements

5+ years of product management experience delivering complex products and features from concept to launch.
Experience of innovating in a high performing supply side marketplace product function.
0 to 1 experience building a new category or product offering.
Deeply quantitative and able to deconstruct a funnel, and define and calibrate target metrics.
Ability to map and evaluate possible areas of experimentation and prioritize at the category level based on business impact.
A strong ability to research ideas, understand the customer and make informed decisions based on success metrics.
Skilled at operating as a cross-functional leader in situations with high levels of ambiguity.
Mastery of data and product tools including JIRA, Amplitude, Looker etc.
Scrappy, motivated, problem solver who won't wait for direction.

Nice to Have

Deep knowledge of SQL.
Entrepreneurial experience.
Knowledge of digital marketing channels including SEO.
Familiarity with marketing technology and tracking tools.
Experience in travel or marketplace products.

Benefits & Perks

Health, Dental & Vision - We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.
Stock Option Plan - We offer employees the opportunity to become part-owners in our mission. Let's redefine what it means to be a guest, together.
401k plan - Save for your future with a 401k plan offering.
Unlimited Paid Time Off (PTO) - Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.
Paid parental leave.
Commuter benefits.
Annual ResortPass credit - Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.

Working at ResortPass

While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees.

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