Lead Systems Quality Assurance Analyst

About the Role

Key Responsibilities

• Conduct feature level testing as last step before code is put into production
• Partner with product team to support customer journey features
• Document test cases and risk research and create test plans
• Record test progress and results
• Identify and track issues throughout testing
• Perform manual and automated testing
• Consult with users providing advice and direction
• Develop standards and procedures to determine product quality and release readiness
• Drive innovation and streamline overall testing processes
• Research system features being tested
• Partner with Engineers to develop testing strategy
• Log, track and verify resolution of software and specification defects
• Understand and ensure compliance and risk management requirements are met and work with stakeholders to implement key risk initiatives
• Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
• Lead projects, teams or serve as a mentor for less experienced staff

Requirements

• 5+ years of Systems Quality Assurance experience and systems or application testing, or equivalent demonstrated through work experience, training, military experience, or education

Nice to Have

• Understanding of Agile principles and methodologies
• Demonstrated experience in Agile workflows
• Broad understanding of credit card business practices
• Working knowledge of the credit card industry
• Ability to comprehend technical concepts such as data flow and system architecture
• Proficient in systems: Mongo DB, Hogan, Fiserv
• Ability to communicate across all levels of an organization
• Customer journey testing experience

Qualifications

• No specific formal educational qualifications specified

Benefits & Perks

• Up to 10% travel
• Hybrid schedule with a minimum of three days in office per week