Manager 2, Software Engineering

Intuit

Mountain View, CA

Full Time

Senior

28 days ago

Job Description

About the Role

The Global Business Solutions Group ("GBSG") is Intuit's largest business unit serving millions of customers with the QuickBooks line of products including accounting, payments, payroll, capital lending and banking. Join Intuit as part of the QuickBooks Online Payroll platform team as a Senior Development Manager to lead Site Reliability, Operational Excellence, Incident Management, Operating 24x7 with 99.99% availability and adopting modernized Infrastructure running on AWS cloud. This role offers a great opportunity for a motivated leader to influence organizational setup and drive business growth in the coming years. Intuit has been recognized on Fortune's "100 Best Companies to Work For" and at the top of Fortune World's "Most Admired Software Companies," fostering an award-winning culture focused on creating a trusted and secure environment for its workforce.

Key Responsibilities

Lead and grow a high performing engineering team to build best in class operational excellence leveraging modernized infrastructure and AI assisted tools.
Accountability and ownership in achieving the Availability, Scalability and Resiliency goals as measured by KPI's.
Create an environment where world class engineers can do the best work of their lives. Help bring out the best ideas from engineers by empowering them and leading by example.
Instill and drive Operational Excellence best practices with influencing and aligning on standards as measured by metrics.
Create shared vision, build and maintain strong cross-functional relationships with partners and stakeholders.
Responsible for service high availability, incident management and conducting post mortem to learn from incidents.
Build a culture of Innovation, technical and operational excellence on the team.

Requirements

BS/MS in Computer Science or related field, experience in leading multiple initiatives is strongly desired.
5+ years experience as an established technical leader in leading/managing cloud operations, site reliability and database infrastructure running on AWS.
5+ years of experience in leading site reliability engineering, operations, and development productivity teams.
Minimum of 8-12 years of software development and services experience, with a passion for technology.
Experience with cloud computing in Amazon Web Services (AWS), distributed systems, Databases (Oracle, Aurora PostgreSQL, ElasticSearch/OpenSearch), Kafka, Java/Kotlin, Kubernetes, Splunk, Wavefront, RESTful APIs, GraphQL and CI/CD.
Ability to think and act strategically for all stakeholders and articulate the product vision and future roadmap.
Organizational competencies and project management skills to manage projects, processes, and teams in a distributed global environment.
Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment.
Excellent interpersonal communication and presentation skills, capable of distilling complex topics for broader audiences.
Experience with Agile software development.
Added advantage if you have prior experience leading database teams.