Manager, Digital Product Management

Charles Schwab

Austin, TX

Full Time

Senior

134k-145k

6 days ago

Job Description

About the Role

The Manager, Digital Product Management at Charles Schwab Corporation is responsible for leading product development, analyzing behavioral and client feedback data, and contributing to the digital Accounts Experiences. The role involves collaborating across channels, promoting data-driven insights, and partnering with UX to create web and mobile experiences. The position aims to help shape the future of Schwab's digital offerings and enhance client experiences through innovative solutions and agile methodologies.

Key Responsibilities

Accountable for product development, behavioral and client feedback data, and business planning to help drive and contribute to the digital Accounts Experiences and help craft the future of Schwab Digital.
Responsible for leading the transaction history, statements, tax dashboard, and realized gain/loss experiences.
Aid in the management and collaboration of cross-channel client experiences while also promoting and supplying data for insights-driven development across digital platforms and experiences.
Gather and synthesize client feedback and pain points, assess analytics and competitive environment, industry trends to enhance the client experience.
Develop and implement a plan by working with a team to determine technical feasibility and sequencing dependencies.
Lead the generation of new ideas based on market analytics and interactions with stakeholders, clients, and prospects.
Partner with UX to create web and mobile designs and experiences.
Champion Agile methodologies in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation, and demos.

Requirements

Bachelor's degree in Software Engineering or a related field.
60 months of progressive, post-bachelor's related experience.
Experience in responsive web and mobile app development.
Experience with Jira and Confluence applications.
Experience with Adobe Analytics.
Experience with Splunk.
Proficiency in JavaScript and Web Driver I/O.
Experience with Swagger, JAW, and Axe Dev Tools.

Qualifications

Bachelor's degree in Software Engineering or related field
5 years (60 months) of relevant experience in related skills

Benefits & Perks

401(k) with company match
Employee stock purchase plan
Paid vacation and volunteering time
28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Hybrid/remote work schedule available for eligible positions

Working at Charles Schwab

At Schwab, the company is committed to empowering employees' personal and professional success through a purpose-driven, supportive culture focused on development. The organization values workplace flexibility, balancing ongoing commitment to client service with in-person collaboration, and fostering an environment where employees can make a positive impact in the finance industry.

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