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Manager, Media Analytics

Salesforce

San Francisco, CA
Full Time
Senior
127k-175k
9 days ago

Job Description

About the Role

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company values innovation, trust, and ambition, and is focused on transforming the workforce through AI and data-driven insights. The role involves working within Salesforce's Media Lab to develop data assets, reporting systems, and insights for global paid media operations, combining technical skills with business analytics and product management to support strategic decision-making.

Key Responsibilities

  • Design, build, and manage large-scale datasets using SQL and dbt to power dashboards, models, and self-serve analytics tools.
  • Apply scrum-based engineering practices including peer code reviews, version control, technical documentation, and test coverage.
  • Proactively identify and resolve data issues such as troubleshooting joins, missing fields, or aggregation logic.
  • Collaborate with data engineering teams to ensure data is modeled to serve both technical and business needs.
  • Build high-quality, visually intuitive dashboards and reports in Tableau.
  • Develop business-ready reporting tools for use across regions, campaigns, vendors, and tactics.
  • Support key business rhythms such as monthly/quarterly reviews with insights and data deliverables.
  • Extract insights from media and pipeline performance data across all stages of the B2B funnel.
  • Conduct deep-dive analyses on campaign performance and spend efficiency.
  • Identify key trends in spend, conversions, and ROAS across vendors, channels, and campaigns.
  • Translate findings into clear, digestible, and actionable recommendations for stakeholders.
  • Serve as a strategic liaison between Media Lab and engineering/analytics partners.
  • Deliver findings through presentations, briefings, and written narratives.
  • Produce self-serve documentation including data dictionaries, metric definitions, and schema diagrams.
  • Create tutorials and walkthroughs to help stakeholders navigate tools and dashboards.
  • Lead live training and enablement sessions for teams.
  • Build and maintain project trackers, stakeholder update decks, and roadmaps for data initiatives.
  • Partner with teams to ensure alignment across data and reporting projects.
  • Own stakeholder intake processes and help prioritize backlog items based on business impact.
  • Ensure datasets and dashboards meet user needs with measurable value.

Requirements

  • 5+ years of experience in analytics or analytics engineering.
  • 3+ years working with digital marketing data, preferably in a B2B SaaS context.
  • Advanced expertise in SQL, dbt, and Tableau, including performance optimization and scalability.
  • Proven success working with very large datasets and production-grade data pipelines.
  • Ability to create insightful, easy-to-use dashboards for non-technical audiences.
  • Deep understanding of the B2B marketing funnel, multi-touch attribution, and key metrics such as Spend, Impressions, Clicks, Responses, MQLs, Pipeline, ACV.
  • Knowledge of ratios like Spend:Pipeline, CTR, CVR, and interstage conversion rates.
  • Comfort working autonomously and managing ambiguous or evolving priorities.
  • Strong communication skills to translate complex data into impactful insights.
  • Experience managing cross-functional initiatives and stakeholder alignment.
  • Experience working with paid media practitioners is a strong plus.
  • Familiarity with agile methods, sprint planning, and backlog refinement.

Nice to Have

  • Prior experience as a media analyst, media buyer, or digital campaign manager.
  • Familiarity with Salesforce's internal tools or marketing tech stack (Salesforce CRM, Datorama, Snowflake, dbt, Tableau).
  • Experience with enablement content creation such as videos, walkthroughs, and training guides.

Qualifications

  • Educational background is not explicitly specified but implied to require significant experience in analytics and data tools.

Benefits & Perks

  • Parental leave
  • 401(k)
  • Time off programs
  • Medical, dental, vision coverage
  • Mental health support
  • Paid parental leave
  • Life and disability insurance
  • Employee stock purchasing program

Working at Salesforce

Salesforce values equality, inclusion, and non-discrimination, fostering a workplace that is inclusive and merit-based. The company emphasizes innovation, trust, and ambition, supporting employees to find balance and be their best through comprehensive benefits and resources. Salesforce promotes a culture of continuous impact, collaboration, and leveraging AI to redefine possibilities.

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Job Details

Posted AtJul 30, 2025
Salary127k-175k
Job TypeFull Time
ExperienceSenior

Job Skills

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About Salesforce

Website

salesforce.com

Location

San Francisco, CA

Industry

Software Publishers

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