Manager of Software Engineering

About the Role

Key Responsibilities

• Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices.
• Be hands-on with code, maintaining high technical standards and actively participating in design and architecture decisions, code reviews, and helping engineers optimize their code.
• Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications.
• Ensure accountability for the team's technical decisions and enforce engineering best practices such as documentation, automation, code management, security principles, and leveraging CoPilot.
• Ensure the health and quality of services and incidents, proactively identifying and addressing issues using service health indicators and telemetry, and implementing operational best practices.
• Play a pivotal role in the R.I.D.E. (Review, Inspect, Decide, Execute) framework.
• Understand CI/CD pipelines from build, test, to deploy phases.
• Lead and manage a team of software engineers, fostering a collaborative and high-performance environment.
• Conduct regular performance reviews, provide feedback, and support professional development.
• Foster a culture of service ownership and enhance team engagement.
• Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches.
• Promote a growth mindset, understanding and driving organizational change.
• Work and guide the team on operating in a DevOps model, from requirements gathering to deployment and maintenance.
• Oversee the planning, execution, and delivery of high-impact software projects, ensuring timely and within-budget completion.
• Collaborate with cross-functional teams including product management, design, and operations to ensure project alignment and successful delivery.
• Make deployment decisions with appropriate risk mitigation.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 8+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in people management.
• Proven track record of leading and delivering large-scale, complex software projects.
• Deep expertise in one or more programming languages such as C#, .NET, Python, Java, or JavaScript.
• Extensive experience with software architecture and design patterns.
• Strong understanding of cloud technologies and DevOps principles.
• Excellent problem-solving skills and attention to detail.
• Excellent communication and leadership skills, with the ability to influence and drive change.

Nice to Have

• Master's degree or PhD in Computer Science, Engineering, or a related technical field.
• Experience with cloud platforms like Azure, AWS, or GCP.
• Familiarity with CI/CD pipelines and automation tools.
• Knowledge of agile development methodologies.
• Experience in a complex, matrixed organization.
• Demonstrated commitment to diversity and inclusion initiatives.
• Familiarity with developing accessible technologies.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 8+ years in software development.
• 3+ years in a technical leadership role.
• 2+ years in a people management role.

Benefits & Perks

• Competitive pay range of $126,300 to $181,550, with potential short-term and long-term incentives.
• Comprehensive benefits package available on UKG's careers site.
• Work in a collaborative hybrid model requiring 3 days per week in the office.
• Inclusive culture with active employee resource groups and supportive leadership.
• Wellness programs, tuition reimbursement, and a customizable expense reimbursement program.