Manager, Social

About the Role

Key Responsibilities

• Direct and manage the daily workflow of all paid social campaigns, including proposal development, campaign activation & maintenance, and post-buy recaps.
• Interface with Investment, Strategy, and Activation media teams to respond to client briefs, build strategic campaign plans, communicate service offerings, and to identify and deliver new solutions in a collaborative fashion.
• Assist in training, mentoring, and developing team members.
• Compile data across several social media platforms and work in collaboration with the Analytics team to create weekly/monthly reports, including analysis for insights, optimizations and future strategy development.
• Adopt established account management standards and enhance campaign best practices.
• Monitor the latest trends in social media, including advertising formats, channels and technologies in order to improve campaign performance and provide recommendations on how clients can best leverage new tools and services.
• Champion and facilitate communication and collaboration within the team and the agency.
• Participate in regular knowledge share sessions to present and learn new strategies for optimizing and enhancing campaign performance.
• Develop action plans for achieving and measuring social media success, including setting key metrics, measurement and optimization strategies.
• Advocate the value of social media and help educate clients, partners and internal teams on the latest developments and capabilities in this fast-growing media channel.
• Provide oversight and direction to team of dedicated social media buyers.
• Lead regular check-ins on campaign performance and track against KPIs.
• Provide direction as needed for improving campaign performance through optimization and/or implementing new features and strategies.
• Create and deliver presentations to both clients and internal teams showcasing campaign strategy and performance results.
• Develop points of view on new technologies, trends and opportunities in the social media marketplace.

Requirements

• 3+ years of directly related experience.
• 1+ years working with Meta, Snapchat, Reddit, Pinterest, and TikTok platforms with hands-on experience managing and optimizing buys through API and/or self-serve tools.
• 1+ year working with MediaOcean Prisma digital buying platform.
• Understanding of traditional and interactive media planning elements.
• Strong analytics, organizational, and communication skills.
• Previous leadership/management experience is preferred.
• Proficiency in Microsoft Office Suite with intermediate to advanced understanding of Excel.
• Resourceful, curious, and motivated individual with an ability to work independently as well as in a collaborative team setting.
• Strong organizational, problem-solving, and communication skills.

Nice to Have

• Previous leadership/management experience is preferred.

Qualifications

• 3+ years of directly related experience.
• 1+ years working with Meta, Snapchat, Reddit, Pinterest, and TikTok platforms with hands-on experience managing and optimizing buys through API and/or self-serve tools.
• 1+ year working with MediaOcean Prisma digital buying platform.
• Understanding of traditional and interactive media planning elements.
• Strong analytics, organizational, and communication skills.
• Proficiency in Microsoft Office Suite with intermediate to advanced understanding of Excel.
• Resourceful, curious, and motivated individual with an ability to work independently as well as in a collaborative team setting.
• Strong organizational, problem-solving, and communication skills.

Benefits & Perks

• Paid Family Care for parents and caregivers for 12 weeks or more.
• Monetary assistance and support for Adoption, Surrogacy and Fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements.
• Tuition Assistance.
• Paid time off that includes Flexible Time off, Vacation, Sick Days, Volunteer Days, Holiday and Identity days.
• Matching Gifts programs.
• Flexible working arrangements 'Work Your World' Program encouraging employees to work from anywhere.
• Access to Business Resource Groups supporting multiple affinities and alliances.
• Compensation Range: $73,910 - $116,380 annually.
• Medical coverage, dental, vision, disability, 401k, and paid time off for regular roles.