Manhattan Active Omni Software Engineer

About the Role

Key Responsibilities

• Be a part of a team that is developing and integrating digital-first solutions to meet growing customer demand.
• Partner with stakeholders to drive best practice adoption in Manhattan Active Omni Order Management, ensuring optimal use of application features to support scalable and efficient fulfillment operations.
• Contribute to configuration, design, and technical analysis efforts, leveraging knowledge of Manhattan Active Omni POS, OMS, and WMS to guide enhancements and ensure alignment across business stakeholders.
• Engage in Agile development practices through sprint activities, scrum ceremonies, code reviews, and cross-training sessions, using Jira for workflow tracking and team alignment.
• Partner with Product Managers, Business Analysts, and business experts to review bugs/issues, advise on platform capabilities, and design solutions for non-standard requirements.
• Assist in facilitating training sessions and providing guidance to end users on effective utilization of SCI reporting.
• Maintain documentation for customizations, processes, and troubleshooting guides.
• Participate in verification and testing of system build deployments.
• Review escalated system issues/bugs from the Helpdesk team to determine if technical changes are required and propose solutions.
• Assist with security audit tasks by providing reporting and necessary data.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Supply Chain or related discipline or equivalent experience.
• 3-5 years of proven experience applying Manhattan Active Omni solutions in retail environments, including collaboration as a client, systems integrator, or former Manhattan Associates employee.
• Minimum 5 years' experience configuring and/or customizing Manhattan Active Order Management system.
• 3-5 years' experience with retail systems such as POS, WMS, OMS, and integrations.
• Overall understanding and experience with microservices applications.
• Advanced knowledge of Manhattan Active Omni areas including enterprise inventory, order routing, fulfillment, payment processing, pricing, customer service operations.
• Java knowledge for managing and troubleshooting extensions.
• Experience working in a SOX and PCI compliant organization.
• Experience with Agile development methodologies (SCRUM, Kanban).
• SQL knowledge and relational database principles.
• Experience with integrations, API management, REST, OpenAPI, gRPC, and third-party services such as payment gateways, tax services, and gift card providers.
• Strong analysis skills and ability to translate business needs into technical solutions.
• Familiarity with Windows environment, HTML, JavaScript, XML, JSON, version control, SOAP, ReST/oData, SQL.

Nice to Have

• Knowledge of Postman and programming against protocols/frameworks such as REST, OpenAPI, gRPC.
• Experience writing integrations into third-party services.
• Version control experience.

Qualifications

• Bachelor's degree in relevant field or equivalent experience.

Benefits & Perks

• Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account.
• Life Insurance, Disability and Other Insurance Plans.
• Paid Time Off (including Vacation and Parental Leave), Holidays.
• 401(k), Short/Long Term Disability.
• Other perks reserved for associates.