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Marketing Director

ServiceSource

Philadelphia, PA
Full Time
Director
174k-232k
5 days ago

Job Description

About the Role

As part of the Americas Commercial Marketing team, the Director, Market Development - Pharmaceuticals will be responsible and accountable for leading a small team on the development and execution of a marketing plan that helps achieve the business objectives of Waters' instrumentation, software, consumables, and services business within the Americas across both Small Molecule and Large Molecule/Biotech markets. The role involves understanding customer requirements, market dynamics, and regulatory influences to collaboratively develop and execute marketing and sales strategies aimed at generating pipeline revenue.

Key Responsibilities

  • Lead the development and successful implementation of a marketing business plan aligned with the corporate strategy to help deliver the Pharmaceutical revenue goal within the Americas.
  • Lead the local team in the development and execution of an integrated marketing plan that promotes awareness of Waters solutions through marketing communications, digital campaigns, seminars, user meetings, customer visits, scientific meetings, and tradeshows.
  • Responsible for the strategy and execution of marketing activities to generate and nurture leads across multiple market segments via events, digital marketing, targeted social media advertising, and cooperative marketing with partners.
  • Oversee marketing performance and impact to the business via tracking relevant KPIs, including marketing qualified leads (MQLs), conversion rate, funnel creation, campaign/tactic success measures, and sales/orders.
  • Advocate for internal and external customer needs by working across multiple product, service, vertical market, and geographic organizations to build consensus, influence change, and ensure regional needs are met.
  • Train, develop, and nurture the local Pharmaceutical Marketing team to help them achieve their objectives as part of the larger Americas team.
  • Become an established subject matter expert regarding the Pharmaceutical industry within the Americas, working with teams across Sales, Product, Service, and Global to influence and support efforts impacting Pharmaceutical customers.

Requirements

  • Minimum Bachelor's degree in scientific, engineering, or marketing discipline.
  • 10+ years of experience in marketing and business development, preferably with demonstrable experience with Waters or similar instrumentation/software/services supporting the Pharmaceutical industry.
  • Proven ability to develop and execute business plans and lead initiatives with little direct support.
  • People/Team Leader experience with the ability to develop talent and create future leaders.
  • Excellent interpersonal skills: effective communication, driving execution, fostering innovation, customer focus, collaboration, and creative problem-solving.
  • Ability to establish and maintain effective working relationships across corporate departments both local and global.
  • Self-motivated with flexibility to respond to changing demands.

Nice to Have

  • Experience supporting or working within the Pharmaceutical industry.
  • Familiarity with chromatography, mass spectrometry, informatics, and related scientific tools.
  • Experience in demand generation, field marketing, or business development in a scientific or technical environment.

Qualifications

  • Bachelor's degree in scientific, engineering, or marketing discipline.
  • 10+ years of relevant marketing and business development experience.

Benefits & Perks

  • Competitive salary ranging from $173,500/year to $231,500/year, based on market location, knowledge, skills, and experience.

Working at ServiceSource

Waters Corporation is committed to diversity and inclusion, actively implementing programs to drive inclusive behavior and increase diversity. The company values continuous learning, innovation, and transforming the world of human health and well-being. Waters strives to be better, learn and improve every day, and fosters a collaborative, purpose-driven environment where employees are encouraged to take risks and solve problems creatively.

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Job Details

Posted AtAug 2, 2025
Job CategoryMarketing
Salary174k-232k
Job TypeFull Time
ExperienceDirector

Job Skills

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About ServiceSource

Website

servicesource.org

Location

Philadelphia, PA

Industry

Electronic and Precision Equipment Repair and Maintenance

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