Marketing Manager: Website Strategy & SEO

About the Role

Key Responsibilities

• Support the development and execution of digital specialty pharmacy strategies, collaborating with teams across brand, content, UX, compliance, and marketing to align site updates with business and user needs, driving B2B growth.
• Improve the online experience for specialty pharmacy members by ensuring website content is intuitive, relevant, and aligned with user search intent, enhancing trust, accessibility, and ease of use.
• Analyze site performance metrics and user behavior to identify areas for improvement, and report on traffic trends, user engagement, and search visibility to inform optimization strategies.
• Assist with building the SEO strategic roadmap, providing actionable recommendations to stakeholders, and ensuring website content, structure, and design are optimized for discoverability.
• Perform detailed QA of website structure, metadata, and content across platforms to maintain high-quality website standards, and support content creation and optimization to enhance user experience and SEO rankings.
• Partner internally to improve website information architecture and navigation, ensuring digital experiences reflect brand consistency and meet the needs of both B2B and B2C audiences.
• Oversee SEO and website optimization work processes, from ticket logging to task completion, collaborating cross-functionally to ensure timely and accurate delivery of digital improvements.
• Coordinate the development and review of website content with appropriate resources, and provide leadership and direction to marketing agencies.

Requirements

• Requires a BA/BS degree and a minimum of 5 years of related experience, or an equivalent combination of education and experience.
• Experience with SEO tools such as Semrush, Conductor, Screaming Frog, Google Search Console.
• Experience working with Adobe platforms like AEM and Adobe Analytics.
• Strong oral, written, and interpersonal communication skills, especially in URAC accredited areas.
• Experience in healthcare, insurance, financial services, or other highly regulated fields.
• Ability to improve website navigation, content structure, and information architecture for B2B and member-facing experiences.
• Effective collaboration with content strategists, UX designers, IT/scrum teams, and marketing stakeholders.
• Analytical, data-driven, results-oriented personality with the ability to interpret data and present findings.
• Detail-oriented with QA, content proofing, and testing experience across web environments.
• Highly organized with the ability to manage multiple projects and deadlines in a cross-functional environment.
• Knowledge of Scrum/Agile frameworks.

Nice to Have

• Managed care experience.
• Experience with Adobe Analytics and other Adobe platforms.
• Relevant experience in healthcare, insurance, or financial services industries.
• Experience improving website navigation, content structure, and information architecture.
• Ability to collaborate effectively with cross-disciplinary teams.

Qualifications

• BA/BS degree and a minimum of 5 years of related experience, or equivalent education and experience.

Benefits & Perks

• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
• Medical, dental, vision, short and long-term disability benefits.
• 401(k) with match, stock purchase plan, life insurance, wellness programs, and financial education resources.
• Hybrid work environment with in-office requirements once per week unless specified otherwise.
• Company prioritizes associate and community health, including COVID-19 and Influenza vaccination requirements.