Marketing Planning and Operations Manager

About the Role

Key Responsibilities

• Lead the quarterly and annual planning process for marketing and communication programs, ensuring alignment with business objectives and audience needs while creating a clear roadmap for execution.
• Design and scale planning playbooks and intake processes that map requests to priorities, audiences, and value drivers.
• Establish planning metrics, reporting cadences, and dashboards that provide visibility into campaign timelines, readiness, resource usage, and performance indicators.
• Align capacity and resources by partnering with cross-functional leaders in digital, creative, content, social, etc., to enable effective execution.

Requirements

• Proven experience in marketing or campaign planning and operations with strong strategic exercise design skills.
• Proficiency with program management tools (e.g., Workfront) and ability to model and implement process, intake, and reporting frameworks.
• Track record leading cross-functional planning, capacity alignment, and roadmap management across 5+ teams or channels.
• Data-savvy with the ability to build or interpret dashboards and adapt plans based on insights.
• Highly organized with a planning-first mindset.
• 10+ years of marketing operations, planning, or integrated marketing experience.
• Bachelor's degree required.

Nice to Have

• Experience with modeling and implementing process, intake, and reporting frameworks beyond proficiency with tools.
• Experience working in a global or large-scale marketing environment.

Qualifications

• Bachelor's degree in a relevant field.
• 10+ years of experience in marketing operations, planning, or integrated marketing.

Benefits & Perks

• Highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence.
• Access to flexible global resources and tools for personal and professional growth.
• Paid leaves, including paid volunteer time, to support work-life balance and family needs.