Partner Experience Growth Manager

About the Role

Key Responsibilities

• Lead structured partner feedback loops to gather insights and translate them into actionable improvements.
• Work closely with our Partner Enablement team to co-develop training content tailored to partner needs.
• Collaborate with the field team to activate partner adoption efforts and support usage across key segments.
• Coordinate campaigns, webinars, demos, and release communications to drive ongoing tool engagement.
• Track adoption metrics and partner feedback to inform refinements and drive iterative improvements.
• Support rollout of the new partner-led digital commerce motion.
• Collaborate with cross-functional stakeholders (Legal, IT, DX, and Partner Ops) to support process definition and launch readiness.
• Contribute to onboarding resources such as guides, playbooks, and contractual templates.
• Support onboarding execution for initial partners and gather feedback to refine processes and materials.
• Partner closely with the Digital Experience (DX) team and GTM stakeholders to ensure tools, content, and experiences align with business needs.
• Coordinate feedback and priorities across product, marketing, and operations to support a scalable, partner-first strategy.
• Own delivery of clear documentation and implementation steps to keep initiatives moving forward.

Requirements

• 5+ years in partner programs, GTM enablement, digital experience, or platform adoption roles.
• Proven ability to drive engagement and adoption across external user groups (partners, customers, field).
• A self-starter mindset with a bias for action—you take full ownership of your work and look for ways to create impact without being asked.
• Strong communication skills and experience developing enablement content, campaigns, or partner-facing assets.
• Comfort operating in ambiguity—you seek clarity, not permission.
• Ability to work across functions and influence teams without formal authority.
• Familiarity with digital platforms such as Salesforce, Experience Cloud, CPQ, or equivalent.
• BA/BS degree or equivalent experience.

Nice to Have

• Experience working in a high-growth or digital transformation environment.
• Knowledge of partner ecosystems and digital commerce strategies.
• Experience with cross-functional project coordination.

Qualifications

• BA/BS degree or equivalent experience.

Benefits & Perks

• Competitive salary range of $149,000-$224,000 USD, potentially including incentive pay and/or equity.
• Flexible time off, wellness resources, and company-sponsored team events.
• Opportunities for growth and development within a recognized, inclusive workplace.
• Work from the Santa Clara, CA office in compliance with company policies.