Principal Product Manager

About the Role

Key Responsibilities

• Responsible for the creation, communicates, and regularly updates a vision and direction for their product portfolio.
• Responsible for the creation, decisions, and maintenance of a value-based prioritized backlog of opportunities for products which align to Alaska's business strategy and goals.
• Responsible for the creation, communication, and maintenance of strategic roadmaps to ensure visibility and transparency of work planned.
• Use product discovery techniques to move from idea to prototype.
• Accountable for the creation of user stories and acceptance criteria.
• Utilize story mapping techniques to inform the creation of release plans, with a strong bias towards incremental delivery and iteration.
• Partner with UX Design & Engineering teams to provide guidance and prioritization during product development and participate in user research and discovery activities.
• Exercise judgment to make key tradeoff decisions.
• Engage in constructive conversations with stakeholders, including senior executives, and build professional relationships.
• Coordinate new and changed functionality with affected groups for seamless rollout.
• Interact with external vendors in design, delivery, and support of software and hardware products.
• Develop and report on key product development metrics and track performance.
• Provide day-to-day support of the portfolio including managing support inquiries, responding to user feedback, creating communications, triaging system issues, and managing timelines within Agile Sprint processes.
• Build and establish partnerships with external vendors and partners to support operations and products.

Requirements

• 7 years of experience in product management and/or technology.
• Bachelor's degree with a focus in a related discipline, or an additional two years of training/experience in lieu of this degree.
• Proficiency with product management methodologies including user research and product discovery.
• Excellent written and verbal communication skills with diverse audiences, including technical and non-technical stakeholders.
• Ability to facilitate user group meetings and drive agendas for common solutions.
• Proficiency with AGILE/SCRUM software development methodology.
• Demonstrated knowledge of the software development life cycle (SDLC).
• Ability to interact with all levels of management cross-divisionally.
• Ability to manage multiple projects with increased complexity.
• Ability to manage conflict.
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Nice to Have

• Prior product management experience with a team developing mobile applications for iOS devices.
• Prior airline industry experience.
• Experience managing vendor relationships.

Qualifications

• 7 years of experience in product management and/or technology.
• Bachelor's degree or equivalent experience.

Benefits & Perks

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air.
• Comprehensive well-being programs including medical, dental, and vision benefits.
• Generous 401k match program.
• Quarterly and annual bonus plans.
• Generous holiday and paid time off.