Product Analytics, Senior Associate

Athenahealth

Boston, MA

Full Time

Mid Level

6 days ago

Job Description

About the Role

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Product Analytics Senior Associate to join our team to drive improvement and value in the athenahealth product. Your job will be to partner with Product Management, Development, and Strategy teams supporting planning and decision making by providing relevant and timely athenaOne-based data, analytics, and insights. We believe that being smart about how we use data can lead to better products and more value for our clients, supported by a diverse and inclusive team committed to innovation and learning.

Key Responsibilities

Partner with Product Managers and scrum teams to determine the measures of success and guide good usage of outcome driven metrics
Pull user, customer, and other data from complex systems to format into reports and analyses for the Product Managers
Create and maintain easy to use visuals (e.g., dashboard, report card, etc.) to keep Product teams informed of product/feature performance
Reinforce the use of standardized data assets and metrics, and help surface and fill gaps as discovered
Develop and manage strong, collaborative relationships with associated product team

Requirements

Ability to synthesize complex, high quantity and sometimes contradictory information to effectively solve business problems and communicate potential solutions
Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data
Ability to effectively communicate technical ideas to various audiences
Ability to collaborate across a range of audiences, both internal and external, and across different cohorts
Ability to provide sound rationale for recommendations to gain others' support and commitment
Excellent verbal and written communication skills
Bachelor's Degree required; Degree (Bachelor's or Masters) in quantitative disciplines like Computer Science, Data Engineering, Data Science, Statistics, Analytics, or Information Systems preferred
3+ years overall professional experience, preferably including 2-3 years of data analytics or data science
Strong understanding of database technologies and ability to write code to gather data
SQL experience mandatory
Demonstrated experience with analytical tools and methods including data visualizations (Tableau, Power BI, etc.) and programming languages (Python, R, etc.)

Nice to Have

Experience with data modeling and ETL tools
Experience working in healthcare or related industries

Qualifications

Bachelor's Degree in a relevant quantitative discipline
3+ years of professional experience in data analytics or data science
Proficiency in SQL

Benefits & Perks

Health and financial benefits
Perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces
Flexible work arrangements to support work-life balance
Sponsorship of events such as book clubs, external speakers, and hackathons
A company culture based on learning, support, and inclusiveness

Working at Athenahealth

Our talented employees, or athenistas, spark innovation and passion to accomplish our vision. We are a diverse group of dreamers and do-ers with unique backgrounds and perspectives. We unite as mission-driven problem-solvers with a deep desire to make a difference. Our award-winning culture emphasizes inclusiveness, accountability, and support, fostering an environment where all employees are valued and encouraged to learn and grow.

Apply Now