Product Director, Marketing Tools

About the Role

Key Responsibilities

• Establish a shared vision for the CRM, Email Campaigns, and Automation products along with a medium and long-term strategy for your teams that helps to prioritize product roadmaps
• Oversee and manage the Email Campaigns business: report on bi-weekly revenue numbers, strategize on engagement and GTM strategies, evangelize the business internally and lead the product roadmap decisions
• Develop and lead Marketing Tools product strategies that deepen customer engagement, foster innovation, and seamlessly integrate with Squarespace's broader product ecosystem
• Lead and mentor a team of product managers in driving customer value through hypothesis-driven development processes
• Lead the hiring and development of product managers on your teams
• Work with Engineering and Design functional leads to create impact across the team, and step in to help resolve blockers or challenges to delivery of outcomes
• Lead the definition and strategy of cross-team projects
• Work with team members within the department and throughout the organization, promoting understanding on strategy and managing cross-team requirements
• Help shape processes and standards for product management at Squarespace

Requirements

• 10+ years of experience in product management
• Demonstrated technical and product experience leading teams in CRM development
• 3+ years of experience leading diverse teams of product managers in collaborative environments
• Natural enthusiasm and strong motivator with a high sense of urgency
• Excellent leadership skills and ability to build strong relationships across distinct stakeholders
• Experience applying hypothesis-driven development processes and driving user growth and engagement through experimentation, iteration, and learning
• Keen product intuition and UX design sensibilities, with a strong desire to discover and fulfill the needs of users
• Technical background a plus

Nice to Have

• Technical background

Qualifications

• Experience in product management, particularly in CRM development
• Leadership experience with diverse teams of product managers
• Experience with hypothesis-driven development processes
• Strong UX design sensibilities

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 8 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year